post Re: Songs Being Cut Short in Desktop

Songs Being Cut Short

CarolJ — Fri, 21 Feb 2025 16:37:52 GMT

I have noticed on several occasions that songs are abruptly cut short, and another song will immediately start playing. Can you please control this issue? Thank you.

Re: Songs Being Cut Short

AdamPandora — Fri, 21 Feb 2025 18:04:37 GMT

@CarolJ I'd be happy to help with any questions you have, but I will need additional information to do so.

Can you explain your issue a bit further?

Do you notice this happening with specific songs? Or does it happen randomly with any track that plays?

Also, are you listening to Pandora on a computer or on a device?

If you are on a computer, are you listening from:

A Mac or Windows computer?
Our website, or the desktop app? If you're listening from our website, what browser are you using?

If you are on a device, what is the make and model (and carrier, if applicable)?
Is there an error message? If so, what does it say?
Can you provide me with a screenshot of what you're seeing?

Thanks for working with me on this.

Re: Songs Being Cut Short

checkered — Wed, 17 Dec 2025 19:50:56 GMT

Ive noticed the same. only certain songs on my both my Alexia and Iphone. About ready to switch ...

Re: Songs Being Cut Short

MariaPandora — Tue, 23 Dec 2025 16:35:47 GMT

Hi @checkered .

Sorry for the trouble. Can you tell me more about what's happening?

I'll also need a bit more information of the songs, can you write me back with the following?

The titles of the tracks.
Name of the artists.
Were you listening to a specific station or playlist?

If it's happening on a computer:

Are you listening from:
- A Mac or Windows computer?
- Our website, or the desktop app? If you're listening from our website, what browser are you using?

Is this happening when listening through other devices , besides your Alexa?
Do you see an error message?

Le me know!