post Re: Web: Lyrics show on Now Playing, but show as undefined after clicking See All Lyrics in Desktop

Web: Lyrics show on Now Playing, but show as undefined after clicking See All Lyrics

MSB1 — Thu, 13 Nov 2025 13:22:24 GMT

It only shows the first few verse, but when I go to click to see all the lyrics-nothing.

Moderator Edit: Edited title for clarity

Re: I am unable to see the lyrics on my pandora anyone any longer o

AdamPandora — Tue, 11 Nov 2025 19:14:23 GMT

@MSB1 Nice to see you around the community.

Could you tell me a bit more about what is happening?

Are you listening to Pandora on a computer or on a device?

If you are on a computer, are you listening from:

A Mac or Windows computer?
Our website, or the desktop app? If you're listening from our website, what browser are you using?

If you are on a device, what is the make and model (and carrier, if applicable)?
Is there an error message? If so, what does it say?
Can you provide me with a screenshot of what you're seeing?
Can you please provide with some examples of songs this is happening with?

Thank you for working with me on this.

Re: I am unable to see the lyrics on my pandora anyone any longer o

MSB1 — Wed, 12 Nov 2025 18:29:43 GMT

Hello: Windows computer, pandora website, chrome. The photo on the left is where the lyrics starts, but when you click to see all lyrics, I can only see the picture on the right. And this do not happen to all of it.

Re: I am unable to see the lyrics on my pandora anyone any longer o

AdamPandora — Thu, 13 Nov 2025 13:21:52 GMT

@MSB1 Thanks for providing that info.

I've passed this along to the appropriate parties for further investigation. We'll follow up with you if we need any additional details.

Thanks for your patience in the meantime!

Re: Web: Lyrics show on Now Playing, but show as undefined after clicking See All Lyrics

RebeccaC10 — Mon, 29 Dec 2025 15:44:18 GMT

I am having the same problem. It started about a month ago. It is all songs... not just specific ones. When I click through to try to see lyrics there is a blank white page. Thanks for any help you could provide.

Re: Web: Lyrics show on Now Playing, but show as undefined after clicking See All Lyrics

MariaPandora — Tue, 06 Jan 2026 22:04:07 GMT

Hi @RebeccaC10 , thanks for explaining.

Could you please share with me a screenshot of what you see?

Let me know!

Re: Web: Lyrics show on Now Playing, but show as undefined after clicking See All Lyrics

quipstad — Thu, 08 Jan 2026 15:56:35 GMT

I've had this same problem for around a year now. Here is an example for context:

"Now Playing" screen shows preview of lyrics.Clicking "See All Lyrics" reveals no lyrics to be found.

Re: Web: Lyrics show on Now Playing, but show as undefined after clicking See All Lyrics

MariaPandora — Thu, 08 Jan 2026 18:07:39 GMT

Thanks @quipstad , thanks for sharing this with us.

I have shared the information with the pertinent team.

Please keep an eye on this thread as any update about this will be posted here.

See you around.

Re: Web: Lyrics show on Now Playing, but show as undefined after clicking See All Lyrics

quipstad — Thu, 08 Jan 2026 19:23:01 GMT

It's worth noting that in my experience, this doesn't apply to all songs (as another user reported), but it happens with a lot of them.

Re: Web: Lyrics show on Now Playing, but show as undefined after clicking See All Lyrics

RebeccaC10 — Thu, 08 Jan 2026 23:59:25 GMT

Taking my app off my phone then reinstalling solved the problem (at least so far). But it is annoying to have to do that and I had to redownload all my stations. Can Pandora work on the problem on the back end?

Re: Web: Lyrics show on Now Playing, but show as undefined after clicking See All Lyrics

MariaPandora — Mon, 12 Jan 2026 18:48:58 GMT

Thanks for letting us know @RebeccaC10 !

Could you please share with me a screenshot of what you see? Also, could you please share with me some names of the songs you experience this with?

Thanks for your help with this!

(Please note you won't be able to attach images via email - you will need to open this Community link in a web browser in order to provide attachments)