https://community.pandora.com/t5/Desktop/Chromebook-Unable-to-start-Premium-Access/m-p/198020#M12738 <P><a href="https://community.pandora.com/t5/user/viewprofilepage/user-id/2110251">@whateverpanda</a>&nbsp;Sorry for any trouble.</P> <P>I've enabled a trace on your account to help us better understand what's happening.</P> <P>For this trace to be useful, we'll need you to run through our troubleshooting<SPAN>:&nbsp;<A href="https://help.pandora.com/s/article/Chrome-Troubleshooting-1519949296244?language=en_US" target="_blank" rel="noopener nofollow noreferrer">Chrome Troubleshooting</A></SPAN></P> <P><SPAN>Let me know how it goes.</SPAN></P> Fri, 30 Jan 2026 15:34:13 GMT AdamPandora 2026-01-30T15:34:13Z https://community.pandora.com/t5/Desktop/Chromebook-Unable-to-start-Premium-Access/m-p/198018#M12737 <P>The same thing happens to me. I'm on a chromebook, and there is no error message. It just closes me out of the ad. I use the website. I'm connected to WiFi</P> <P><FONT size="3"><I>Moderator Edit: Edited title for clarity</I></FONT></P> Fri, 30 Jan 2026 15:32:17 GMT https://community.pandora.com/t5/Desktop/Chromebook-Unable-to-start-Premium-Access/m-p/198018#M12737 whateverpanda 2026-01-30T15:32:17Z https://community.pandora.com/t5/Desktop/Chromebook-Unable-to-start-Premium-Access/m-p/198020#M12738 <P><a href="https://community.pandora.com/t5/user/viewprofilepage/user-id/2110251">@whateverpanda</a>&nbsp;Sorry for any trouble.</P> <P>I've enabled a trace on your account to help us better understand what's happening.</P> <P>For this trace to be useful, we'll need you to run through our troubleshooting<SPAN>:&nbsp;<A href="https://help.pandora.com/s/article/Chrome-Troubleshooting-1519949296244?language=en_US" target="_blank" rel="noopener nofollow noreferrer">Chrome Troubleshooting</A></SPAN></P> <P><SPAN>Let me know how it goes.</SPAN></P> Fri, 30 Jan 2026 15:34:13 GMT https://community.pandora.com/t5/Desktop/Chromebook-Unable-to-start-Premium-Access/m-p/198020#M12738 AdamPandora 2026-01-30T15:34:13Z