Improve "Chrome Troubleshooting" Help Article

jri-creator — Tue, 17 Feb 2026 19:32:08 GMT

Hello,

In the article "Chrome Troubleshooting" (https://help.pandora.com/s/article/Chrome-Troubleshooting-1519949296244?language=en_US) in Subheader "Enable Autoplay for Pandora in Chrome", It states "In order to bypass this, you'll need to manually click on the play button in order to initiate playback on Pandora. Over time, Chrome should learn your autoplay preference when you open Pandora."

However, there is a solution for Chrome that allows Automatic Playback, and the user has to do the following:

Paste chrome://settings/content/sound into the Chrome Browser URL Bar, then press Enter
Enable "Sites can play sound" if not enabled already
Under "Customized behaviors", in "Allowed to play sound", press Add. Then enter "pandora.com" into the pop up window (no quotes), then press Add.

I've done this for every computer that has Chrome, and Pandora hasn't had autoplay issues since. That's the suggestion I would like to suggest.

Re: Improve "Chrome Troubleshooting" Help Article

AlyssaPandora — Tue, 17 Feb 2026 19:31:27 GMT

Hi, @jri-creator. 👋

Thank you so much for sharing such details steps.

This is incredibly helpful, and we love seeing our community members share tips like this. I’ll be sure to pass these steps along to our documentation team to see if we can get our help article updated.

We appreciate you taking the time to help improve the experience for everyone!

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Improve "Chrome Troubleshooting" Help Article

Re: Improve "Chrome Troubleshooting" Help Article