Pandora app not working on pc

Bigfella3626 — Sat, 06 Jun 2026 20:31:55 GMT

Trying to open pandora app on pc and it reads trouble connecting to pandora check that your internet connection is working but I can surf the web no problem

Re: Pandora app not working on pc

MariaPandora — Mon, 08 Jun 2026 17:46:12 GMT

Hi @Bigfella3626, welcome to the Pandora community!

I'm sory to hear you are having trouble with the Pandora app on your computer. Can you tell me more about this?

Does this also happen when listening through the website, or only on the desktop app?
Do you see an error message? If so, what does it exactly say?
Is it possible that you are using a VPN on your computer?

In the meantime, ñet's try some troubleshooting steps to see if we can resolve the issue.

First, try resetting the Pandora app from the Help menu (not to worry, we'll keep track of your profile and collection for you). Press Alt on your keyboard to bring up a menu options at the top of the page, then select Help and Reset App Data.

If you're still having issues, try uninstalling and reinstalling using the following steps:

Locate Pandora in your Start Menu, and right-click to reveal an additional menu. Select Uninstall from the dropdown menu. From there, select Pandora from the list and confirm by selecting Uninstall once more.
Next, find our app in the Windows Store on your device. Search for Pandora in the upper right corner and click or tap Get to re-install.

Please note that downloading any application on your devices requires a Microsoft account and password, and it may be a different email address and password than those on your Pandora account.

Also, we do not support Pandora on unofficial OS releases, like preview or developer builds. We only support Pandora on configurations that we have fully tested, so as to ensure the application will work correctly and not cause any problems with functions of the device.

Let me know how it goes.

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Pandora app not working on pc

Re: Pandora app not working on pc