Tracks Skip on Windows Desktop App

Richarospring — Fri, 29 May 2020 15:31:51 GMT

Ive tried logging out and logging back in and switched stations doesn't do it on my mobile. at a loss

Any ideas?

mod edit: changed title for clarity

Re: Keeps skipping tracks but only when i am logged in on my desktop

AlyssaPandora — Fri, 29 May 2020 14:51:41 GMT

Sorry to hear that this is happening. Looks like you selected the Pandora Windows Desktop App as the way you're listening when this occurs.

Let's try some troubleshooting steps to see if we can resolve the issue.

First, try resetting the Pandora app from the Help menu (not to worry, we'll keep track of your profile and collection for you). Press Alt on your keyboard to bring up a menu options at the top of the page, then select Help and Reset App Data.

If you're still having issues, try uninstalling and reinstalling using the following steps:

Locate Pandora in your Start Menu, and right-click to reveal an additional menu. Select Uninstall from the dropdown menu. From there, select Pandora from the list and confirm by selecting Uninstall once more.
Next, find our app in the Windows Store on your device. Search for Pandora in the upper right corner and click or tap Get to re-install.

Please note that downloading any application on your devices requires a Microsoft account and password, and it may be a different email address and password than those on your Pandora account.

Also, we do not support Pandora on unofficial OS releases, like preview or developer builds. We only support Pandora on configurations that we have fully tested, so as to ensure the application will work correctly and not cause any problems with functions of the device.

Hope this helps! Let me know how it goes. 🎧

post Tracks Skip on Windows Desktop App in Desktop

Tracks Skip on Windows Desktop App

Re: Keeps skipping tracks but only when i am logged in on my desktop