post Re: "Were experiencing difficulties..." error message in Desktop

"Were experiencing difficulties..." error message

tonedeafwallaby — Sun, 21 Jun 2020 16:41:11 GMT

Replying here because it's the most recent post and may be related. I'm not on IOS, I'm on PC with google chrome and my playlists are gone now as well. I get a message at the top that says "Were experiencing difficulties right now and are working to fix the issue soon." This issue is just now happening. Will I be getting my playlists back? I'd particularly like my writing playlist restored.

Moderator Edit: Edited title for clarity

Re: "Were experiencing difficulties..." error message

AdamPandora — Sun, 21 Jun 2020 16:45:37 GMT

@tonedeafwallaby Nice to see you around the community. 👋🏽

I recommend running through our General troubleshooting steps for Chrome to see if that resolves the issue.

If that doesn't help, can you please send me:

A screenshot of the error message that is popping up
The names of the playlists that are still missing from your collection

Thanks for working with me on this! 🤝