post Re: Replay button disabled in Desktop

Replay button disabled

rockysmolin — Tue, 07 Apr 2020 03:10:07 GMT

I just upgraded to Pandora Premium so I could unlimited skips and have the relay button. Yesterday the replay button became disabled and I cannot find any way to enable it.

Does anyone have a solution for this problem?

TIA

Re: Replay button disabled

AlyssaPandora — Tue, 07 Apr 2020 12:05:06 GMT

Hi there, @rockysmolin. 👋

Sorry to hear that is happening.

Which web browser are you using?
I'm happy to take a look -- could you send over a screenshot of what you're seeing?

If you have a Windows machine please try using the Snipping Tool. You can find specifics about this tool and how to use it here.

Then, attach it in your next post.

If you have a Mac:

Hold down the Shift key and the Command key (which may have an Apple logo and/or a 'four-leaf clover' type symbol). Then, while still holding down these keys, press the 3 key. This will save the screenshot as a file on your desktop. If you hit the 4 key instead, it will give you a target allowing you to drag a box around only the item that you want to take a screenshot of.
Attach that file in your next post.

Thanks so much for your help with this!

Re: Replay button disabled

rockysmolin — Mon, 29 Jun 2020 21:29:01 GMT

I found that if I did not log out that the replay button sometimes stopped working. Workaround was to log out and log in again. I am using the desktop app.

HTH

Re: Replay button disabled

AlyssaPandora — Tue, 30 Jun 2020 15:59:37 GMT

Hi there, @rockysmolin. 👋

Thanks for sharing this helpful tip!