post Re: Podcasts cut off before it is finished in Desktop

Desktop: Podcasts Cut Off + Skip Before Finishing

addy8705 — Wed, 26 May 2021 20:28:42 GMT

I'm having this issue while listening to podcasts on my desktop. About 1 out of every 5 cuts off, then just skips to the next episode. Resolution?

mod edit: changed title for clarity

AdamPandora — Wed, 15 Jul 2020 19:54:03 GMT

@addy8705 I created a new thread for you since this is happening on your desktop.

Could you tell me a bit more about what is happening?

Are you listening from:

A Mac or Windows computer?
Our website, or the desktop app? If you're listening from our website, what browser are you using?

Also, is this happening with a specific podcast, or any podcast you listen to?

Let me know.

addy8705 — Wed, 15 Jul 2020 20:09:05 GMT

Windows

Website, Chrome

I've only notice this happening on the podcast I'm listening to currently called "Timesuck."

Thanks

AdamPandora — Wed, 15 Jul 2020 20:13:21 GMT

@addy8705 If possible, can you please try reproducing this issue with a different podcast?

It would be helpful to determine if it is only happening with that specific podcast, or all podcasts.

If it is happening with all podcasts, I recommend running through these troubleshooting steps for Google Chrome.

Let me know how it goes.

Nathalie — Wed, 26 May 2021 19:11:58 GMT

Were you able to find a solution to this? I have the same issue with a different Dan Cummins podcast, "Scared to Death"

AlyssaPandora — Wed, 26 May 2021 20:18:27 GMT

Hey, @Nathalie. 👋

Thanks for reporting your experience. Sorry to hear that this is occurring during your listening sessions.

Could you share a bit more about how you're listening when this happens?

MAC or PC?
Browser? Which one?
Or, are you using the Pandora Desktop app?
Have any error messages popped up when this happens?
Also, does this occur with any other podcast? Or just the "Scared to Death" pod?

Let me know. 🎧