post Re: No sound or song discription in Desktop

No sound or song discription

Bill4 — Fri, 22 May 2020 18:16:26 GMT

Pandora shows the artist station and the spinning disc but no songs are shown and no sound. There is sound for the commercials. All other streaming services are fine.

Re: No sound or song discription

AlyssaPandora — Fri, 22 May 2020 18:18:41 GMT

Hey there, @Bill4. 👋

Sorry to hear that you're having trouble listening. Thanks so much for posting on the community!

Could you tell me a bit more about what is happening?

Are you listening to Pandora on a computer or on a device?

If you are on a computer, are you listening from:
- A Mac or Windows computer?
- Our website, or the desktop app? If you're listening from our website, what browser are you using?
If you are on a device, what is the make and model (and carrier, if applicable)?
Is there an error message? If so, what does it say?

Let me know. 🎧

Re: No sound or song discription

bingo99 — Wed, 09 Sep 2020 20:56:01 GMT

1. windows computer

2. Dell computer tower

3. No error message seen

Re: No sound or song discription

AdamPandora — Thu, 10 Sep 2020 11:10:16 GMT

@bingo99 Additionally, are you attempting to stream Pandora through our website, or the desktop app?

If you're listening from our website, what browser are you using?

Let me know.