post Re: Sound Increases after a song in Desktop

Sound Increases after a song

nawrocjp — Wed, 03 Jun 2020 16:30:30 GMT

I'm listening on the pandora website on Chrome on windows 7. After about a song the sound is noticeable louder. I listen at 16% on the built in sound mixer. When I increase the sound to 18% it snaps back to where it should be and has a very noticeable change in decrease of volume. Is there a way to stop the volume from increasing all the time? No other sound playback does this on my computer, only Pandora from the website. Other websites function normally.

Re: Sound Increases after a song

AlyssaPandora — Wed, 03 Jun 2020 16:40:03 GMT

Hey there, @nawrocjp. 👋

Let's try out these steps for your Chrome web browser to see if this helps.

Another option is to try listening to Pandora from a different web browser as this will help us determine whether this is a browser-related issue.

Let me know how it goes and whether the volume issue persists. 🖥

Re: Sound Increases after a song

nawrocjp — Wed, 03 Jun 2020 16:42:11 GMT

I also use Firefox and it does the same thing on there

Re: Sound Increases after a song

AlyssaPandora — Wed, 03 Jun 2020 18:35:03 GMT

@nawrocjp Something to keep in mind, we don't alter music equalization on Pandora from how it appears on the original releases, unlike terrestrial radio, which compresses the entire broadcast. As a result, some songs sound louder than others. However, we do use the Replay Gain technique that encodes a fixed volume adjustment into the mp3/mp4 header so that the actual player (web browser, phone or device) can adjust volume just as the track begins playing.

If there are vast differences, it could also be due to different instrumentation or arrangements causing different apparent levels of volume where the actual decibel levels are the same.

You mentioned using a built in sound mixer. Just to clarify, are you using the volume bar on the player while listening to Pandora?

Pandora has a separate volume control. Make sure it isn't all the way down, the volume control is located in the bottom right corner of the Pandora page.

If that's not it, make sure you are plugged into the main speaker outputs of your sound card. Sometimes there are two outputs. Pandora may only play from one of them on machines with some sound drivers. Updated drivers have fixed this for many listeners.

If on a Windows machine, make sure that the "Wave Balance" volume is set at least 50% on your advanced volume control window. This is accessible by double-clicking the speaker in the lower-right corner of your screen.

Hope this info is helpful.

Re: Sound Increases after a song

pilbeam100 — Thu, 23 Jul 2020 15:45:12 GMT

Pandora is the only app that does this, Its Pandora Not my pc or laptop or settings

Re: Sound Increases after a song

jdylan — Tue, 03 Nov 2020 01:22:01 GMT

I have the same problem with Firefox. The volume jumps after each song. I have to turn it down, but it just jumps back up. The only solution seems to be starting with the volume too low to enjoy and wait for the glitch to kick in.

Re: Sound Increases after a song

AlyssaPandora — Tue, 03 Nov 2020 12:58:31 GMT

Hi, there @jdylan. 👋

Thanks so much for sharing your experience, and sorry to hear that this is happening.

Have you tried using a different web browser or the Pandora Desktop app?
If so, does the same issue occur?

If you haven't already, I would recommend trying out these steps for your Firefox browser to see if it resolves this issue

Let me know how it goes. 🎧

Re: Sound Increases after a song

StarSlayer — Mon, 24 May 2021 11:56:11 GMT

Well the same thing is happening to me that is happening to @nawrocjp, but it isn't the song, because I put the same song on repeat, and the volume was nearly double by the end of the third time through, and i moved the volume from 24 to 26 and it was so much quiter. Any ideas on how to fix this???

Re: Sound Increases after a song

AlyssaPandora — Mon, 24 May 2021 14:51:05 GMT

Hi, @StarSlayer. 👋

Thanks so much for posting about your experience.

How are you listening when this happens?

Are you using a MAC or Windows computer?
Pandora Desktop App? Or, are you using a web browser? Which one?

Let me know. 🎧

Re: Sound Increases after a song

MTSpaces — Wed, 09 Jun 2021 18:28:35 GMT

I'm having the same problem. Volume increases halfway through a song. Volume number doesn't change but loudness definitely goes up. Seems to happen with no activity, like maybe the screen saver was about to kick in. This is a work related Dell PC running Windows 10 Pro with the Pandora app.

Re: Sound Increases after a song

AlyssaPandora — Wed, 09 Jun 2021 19:06:17 GMT

Hey, @MTSpaces. 👋

Thanks so much for sharing your experience.

I would recommend running through these steps to troubleshoot: Desktop App Troubleshooting

Let me know if this helps with the volume increase. 🎧

Re: Sound Increases after a song

nathanTX — Wed, 25 Aug 2021 16:29:01 GMT

Same issue here, using Firefox on a Windows 10 Pro Dell laptop. When volume on my computer controls is set to say 12, it's a comfortable volume. When a new song starts, it comes in MUCH louder, as if volume jumps to 30 or so. Click my computer volume controls and it still displays volume 12, even though sounding much louder than anything else would at that displayed volume level. But then if I click on the volume slider close to where it shows, it jumps back down to reasonable volume. It's like each new song that starts overrides the volume settings on my computer from wherever it is set to the middle of the slider. Very annoying. Makes me have to run Pandora from my phone app if I want to listen while working. Almost worthless trying to make it run through a browser on my computer.

Re: Sound Increases after a song

AlyssaPandora — Wed, 25 Aug 2021 18:39:47 GMT

Hey there, @nathanTX. 👋

Thanks for letting us know about your experience.

Have you tried running through these steps for your Firefox browser? If not, I would recommend these steps: Firefox Troubleshooting

Also, does this issue occur if you use a different browser like Chrome?

Let me know if the steps help. 🎧

Re: Sound Increases after a song

rueste5 — Thu, 11 Nov 2021 16:10:08 GMT

I will try the troubleshooting, but my guess is it wont work. I too don't understand why each new song jumps drastically in volume. Scares the hell out of me every time and makes the listening experience terrible especially since I am paying for this. You guys need to fix the problem not make a troubleshoot.

Re: Sound Increases after a song

AlyssaPandora — Thu, 11 Nov 2021 19:54:39 GMT

Hi, @rueste5. 👋

Thanks for your feedback around us.

Let us know how the troubleshooting goes, and whether it helps.

Another option is to try a different browser to see if you experience the issue.

I look forward to hearing back! 🎧

Re: Sound Increases after a song

nawrocjp — Thu, 11 Nov 2021 19:59:53 GMT

My fix was to start using SiriusXM, much better

Re: Sound Increases after a song

Tom_ — Tue, 31 Jan 2023 01:18:14 GMT

Setting Pandora volume to max and adjusting PC speaker volume seems to have cured the issue for me.