post Station shows up on iOS but not Desktop in Desktop

Station shows up on iOS but not Desktop

PaulK — Tue, 03 Dec 2019 17:31:51 GMT

Hello,

I enjoy Hotel Costes radio - the station, NOT the Jaylien album. But it only comes up on my iOS devices... in the browser or in the Windows desktop app it only shows the Jaylien album. Why can't I listen to this station on my windows machine?

Re: Station not appearing on browser or desktop app - only shows up in iOS

AlyssaPandora — Mon, 02 Dec 2019 18:44:17 GMT

Hey, @PaulK.

Thanks so much for pointing this out, and sorry for the inconvenience it has caused.

We really appreciate your taking the time to let us know. I've forwarded this to the people who take care of the collection. We'll look into it ASAP! 🎶

Re: Station not appearing on browser or desktop app - only shows up in iOS

PaulK — Mon, 02 Dec 2019 21:03:33 GMT

Thank you for the reply! Will you respond here when it is fixed?

Re: Station not appearing on browser or desktop app - only shows up in iOS

AlyssaPandora — Wed, 04 Dec 2019 15:58:37 GMT

@PaulK Unfortunately, I do not have an ETA of when this will be fixed. However, I can assure you that I reported this over to our curation and artist support teams for further review.

Thanks so much for your patience during this process!

Re: Station not appearing on browser or desktop app - only shows up in iOS

PaulK — Sat, 07 Dec 2019 06:33:28 GMT

UPDATE:

Alyssa, I checked tonight and Hotel Costes now appears on the Desktop app. But is still does not appear on the browser.

And WORSE: It now has disappeared from the iOS app

Re: Station not appearing on browser or desktop app - only shows up in iOS

AlyssaPandora — Mon, 09 Dec 2019 14:03:55 GMT

Thanks for letting me know, @PaulK.

I can pass this information along to the appropriate party.

Your patience is most appreciated while our curation team looks deeper into what is happening.

Re: Station not appearing on browser or desktop app - only shows up in iOS

CajunCootie — Sat, 06 Mar 2021 16:13:46 GMT

I am also having issues with playlists I have created not showing up in the PC App even though they are there when I sign in online. How can I sync between them?