post Re: Station selected songs randomly pausing temporarily at 9 seconds in Desktop

Station selected songs randomly pausing temporarily at 9 seconds

SSDDR — Thu, 31 Dec 2020 17:20:32 GMT

For the last week or so, i've been having this odd issue. Just at random in any of my stations, exactly 9 seconds into a new song, it will pause playback for like 5-10 seconds. Its terribly disruptive to my listening, and I dont know what's happening. i do have ublock origin installed, but its turned off on the pandora site. I'm a premium subscriber, so ads shouldn't be an issue anyway.

Happens on both Chrome 87.0.4280.88 (Official Build) (64-bit) and Firefox 84.0.1 (64-bit). Cleared cache and it still persists

Re: Station selected songs randomly pausing temporarily at 9 seconds

AlyssaPandora — Fri, 01 Jan 2021 16:23:26 GMT

Hey there, @SSDDR. 👋

Thanks so much for reporting this.

We did have reports of a similar issue recently, but we do think that has been resolved: Music Stops 10 Seconds Before the Song is Done

To ensure that Pandora is allowlisted for your browser(s), feel free to use this steps here.

Additionally, some anti-virus software like Kaspersky can have anti-banner settings enabled that behave similarly to ad blockers. If you're using Kaspersky software, identify the version you have installed and follow their instructions on how to disable that feature:

Let me know if this helps, and if you continue to have trouble. 🎧

Re: Station selected songs randomly pausing temporarily at 9 seconds

SSDDR — Sun, 03 Jan 2021 02:30:34 GMT

Yeah, no other security. I listened for a few hours today and it didnt happen, so i guess whatever was causing it has stopped.

Re: Station selected songs randomly pausing temporarily at 9 seconds

AdamPandora — Sun, 03 Jan 2021 16:22:13 GMT

@SSDDR Glad to hear things are back up and running again.

If this continues to be an issue down the line, please make sure to reach back out to us and let us know.

Thanks for listening!