post Re: Desktop: Buffers and Skips to the Next Song Without Playing in Desktop

Desktop: Buffers + Skips Songs Without Playing

cmnelson57 — Tue, 20 Apr 2021 13:28:13 GMT

this is happing to me but just on my computer

Moderator Edit: Changing title for clarity

Re: Songs skip through rapidly without playing

TannerPandora — Wed, 31 Mar 2021 22:19:35 GMT

Hi @cmnelson57! Thanks for posting.

Since this is happening on your computer versus an Android device, I've moved your message and created a new post in our Desktop Board.

Could you tell me a bit more about what is happening?

On your computer, are you listening from:
- A Mac or Windows computer?
- Our website, or the desktop app? If you're listening from our website, what browser are you using?
Is there an error message? If so, what does it say?
Can you provide me with a screenshot of what you're seeing? (If you're not sure how to take a screenshot, just let me know and I'll be happy to provide you with some additional steps.)

Let me know.

Desktop: Buffers + Skips to the Next Song Without Playing

KellyC — Tue, 20 Apr 2021 13:26:43 GMT

When I start Pandora it will buffer and skip to the next song and the next and so on without playing. This is only on my desktop. My phone plays, my google home plays. Just started today, can anyone help with this?

mod edit: changed title for clarity

Re: Desktop: Buffers and Skips to the Next Song Without Playing

AlyssaPandora — Tue, 20 Apr 2021 13:23:54 GMT

Hi there, @KellyC. 👋

Sorry to hear that you're having trouble. I would recommend running through the troubleshooting steps for your specific browser or Pandora Desktop App to see if it helps.

Web Browser Troubleshooting:

Pandora Desktop App Troubleshooting:

Device Network Troubleshooting:

You can also try device network troubleshooting by rebooting your connection.

Shut down your device completely;
Unplug your modem and router, wait one full minute, and then plug them back in;
Wait five more minutes to allow the modem and router to fully boot back up;
Turn your device back on and try Pandora again.
If Pandora still isn't working, could you check if you're able to connect to your network using another streaming service, such as YouTube?

I hope this helps. Feel free to let me know how it goes. 🎧