Windows Desktop App Crashes

iverjv — Mon, 24 May 2021 14:52:03 GMT

The last 2 weeks my desktop windows app. keeps shutting down. Do an uninstall and works fine for maybe a day and then again shuts off. The web site works ok, but prefer the app(of the past)

Now my IPad has done the same thing. Unfortunately after deleting, the app. will that I have been using for some time now, will not load.

mod edit: changing title for clarity

Re: Desktop app crashing

TannerPandora — Sat, 22 May 2021 18:36:59 GMT

Hi @iverjv! Thanks for posting.

I moved your message over to our Desktop Board and creating a new post since it seems like you may be having a different issue.

Sorry to hear uninstalling and reinstalling didn't help. Could you provide a little more info about your device?

Make and model of your device;
Mode: Desktop or Tablet?
Network (Wi-Fi or 3G/4G/LTE);
Pandora version (under Pandora Settings on the bottom left);
Windows version & build;
Are there any error messages? If so, what do they say?

Also, are you running a Preview Build of Windows? If so, are you in the fast ring or slow ring?

For your iPad:

The current version of Pandora for iOS requires iOS 13. To confirm the iOS version you are running on your device, open your device's Settings, go to General, About, and Version.

If you are running a version older than iOS 13, you will need to update your device's operating system (OS). Please refer to this article on how to do that.

post Windows Desktop App Crashes in Desktop

Windows Desktop App Crashes

Re: Desktop app crashing