post Update Listening Timestamp on Pause / Play in Desktop

Update Listening Timestamp on Pause / Play

badguyty — Thu, 03 Jun 2021 14:25:37 GMT

When I unpause my paused music to start my work day I get an are you still listening popup. this should be refreshed when I unpause the music as unpausing the music clearly means that I am listening.

Re: update cookie listening timestamp on pause and play

TannerPandora — Wed, 02 Jun 2021 20:44:50 GMT

Hi @badguyty! Thanks for posting to community.

I moved your message over from Feature Request board to our Desktop Board because this sound like it may be a bug.

To help investigate, could you tell me a bit more about what is happening?

Are you listening from:
- A Mac or Windows computer?
- Our website, or the desktop app? If you're listening from our website, what browser are you using?
When you resume playback, were you listening on another device prior to un-pausing?

Thanks for the help!

Re: update cookie listening timestamp on pause and play

sparr — Sun, 22 Sep 2024 16:56:40 GMT

I see this problem in Firefox on Arch Linux, and other places I haven't kept track of. I do not usually listen on another device in between listening sessions on my computer.

Re: update cookie listening timestamp on pause and play

MariaPandora — Mon, 23 Sep 2024 21:12:14 GMT

Hi @sparr!

Can you tell me more about what's happening?

Do you leave the browser open for a long period of time when pausing and resuming playback?

In the meantime, please check if your browser is up to date, if not please try updating Firefox.

Let me know how it goes!

Re: update cookie listening timestamp on pause and play

sparr — Mon, 23 Sep 2024 21:23:19 GMT

The most common case is that the browser is open overnight. I pause music when I go to sleep then when I wake up I press play... and am immediately greeted with the "are you still listening?" prompt.

I've been encountering this problem for years, across dozens of updates to both Firefox and Chrome (and Chromium), on multiple computers. One more update isn't going to fix it.

Re: update cookie listening timestamp on pause and play

MariaPandora — Tue, 24 Sep 2024 15:33:06 GMT

Thanks for explaining this, @sparr.

I've passed this along to the appropriate parties for further investigation. In the meantime please try closing the browser window when you have a long pause in between sessions, like when you go to sleep.