Desktop App: Plays with Slow Tempo / Dropped Pitch

mcorsi7 — Mon, 25 Oct 2021 14:57:47 GMT

I have an iMac with the Pandora Mac desktop app installed. Today it started playing music with a reduced tempo and dropped pitch. I use this computer to run music recording software and recently set the clock speed for audio to 48,000 Hz and 24 bit sampling. Could this have something to do with the change? This setting is accessed through the Audio Midi Setup in Utilities. Same Pandora settings on my iPhone 11 produce music with the correct tempo.

mod edit: changed title for clarity

Re: Music plays with slow tempo and dropped pitch

AlyssaPandora — Mon, 25 Oct 2021 14:56:19 GMT

Hi there, @mcorsi7. 👋

Thanks for posting about this.

You can try changing your clock speed for audio back to the original level as a test to see if that changes anything. I've also included some troubleshooting steps in case you're interested in trying those out.

Pandora Desktop App for MAC computers:

First, try resetting the Pandora app from the Help menu (not to worry, we'll keep track of your profile and collection for you). Select Help and then Reset App Data.

If that doesn't correct the issue, please try uninstalling and reinstalling the Pandora app. Again, we'll keep track of your collection for you. To do that:

Close the Pandora app.
Open a new Finder window.
Click on Applications.
Find the Pandora app and drag it to the Trash bin.
Right click the Trash bin and select Empty Trash.

You can then use the following steps to reinstall the app:

Install the Pandora desktop app from our website.
Open the downloaded file and follow the prompts to complete the installation.

Let me know if this helps. 🎧

*Minimum System Requirements: Mac OS 10.10 Yosemite or later.

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Desktop App: Plays with Slow Tempo / Dropped Pitch

Re: Music plays with slow tempo and dropped pitch