post Re: Station Missing from Now Playing and Collections in Desktop

Station Missing from Now Playing and Collections

Charizard77 — Mon, 10 Feb 2020 19:42:13 GMT

I'm running FF 72.0.2 on Windows 10 and one of my stations is missing from the Now Playing screen as well as the My Collections screen. I downloaded the Windows Desktop App and it does not appear there either. My Android app still has it showing and I can play it just fine from there, though.

I also did a test to see whether or not deleting some stations that I don't use would update the other locations. Deleted 2 stations from FF and it shows correctly in the Desktop App, but Android still shows the deleted stations. When I went to play a deleted station on Android, it came up with an error that says the station was deleted, but then I get stuck in an endless loop of saying okay and the error coming back up immediately. Closing the Android App and reopening brings up the deleted station still, bringing the loop back into play so I have to uninstall the Android App now.

Definitely a server issue on Pandora's part with a huge disconnect in their systems.

An update to the above...

Android App Profile does does not show either the deleted stations or the missing station, but I can still play the missing station from My Collection on Android App.

Re: Station Missing from Now Playing and Collections

AlyssaPandora — Mon, 10 Feb 2020 19:46:31 GMT

Hi there, @Charizard77.

Someone else mentioned a similar experience to yours here.

Sorry for any inconvenience this has caused. If the station is on your Android device, it should be reflected across all of your Pandora-supported devices.

What station(s) does this happen with?
Could you send a screenshot of what you see from your Android device?

Let me know, and I can follow up with you. 🎹

Re: Station Missing from Now Playing and Collections

Charizard77 — Wed, 12 Feb 2020 03:41:37 GMT

The missing station was "Walt Disney (Children's) Radio." However it is currently showing in my browser. Not sure if you guys did an update or anything. FireFox also updated to v 73.0 today so maybe that did something?

If I have the problem again on browser I'll use the info from the thread you linked.

Thank you

Re: Station Missing from Now Playing and Collections

AlyssaPandora — Wed, 12 Feb 2020 15:01:14 GMT

Ahh! Thanks for letting me know, @Charizard77.

Sounds like the station is now showing up across all of your devices.

If anything else pops up, please don't hesitate to post on this thread.

Happy listening! 🎼