post Re: Only in incognito mode now? in Desktop

Chrome: Only in incognito mode

Pants — Sat, 26 Nov 2022 18:44:18 GMT

About a week ago, after years with few problems, Pandora decided not to work on Chrome - unless I use incognito mode. Also works OK with Firefox. So...what's the deal?

Moderator Edit: Edited title for clarity

Re: Only in incognito mode now?

AdamPandora — Sat, 26 Nov 2022 12:11:59 GMT

@Pants Could you tell me a bit more about what is happening?

Is there an error message? If so, what does it say?
Can you provide me with a screenshot of what you're seeing?

Thanks for working with me on this. 🤝

Re: Only in incognito mode now?

Pants — Sat, 26 Nov 2022 18:41:21 GMT

The only 'acknowledgement' that I've clicked on 'play' is my drive-fan speed increases a bit. The triangular play-button remains triangular (doesn't change to the 'pause' stripes).

Once I'm fed up with nothing happening THERE, if I click on "shuffle" or another station, the cover-art image turns into the 'spinning disc' graphic, and...nothing happens. It's done this through multiple reboots, and of course refreshes of the page, and opening from a new page.

I can get you a screenshot, but it wouldn't show anything out of order. LMK if you want it anyway.

...one other odd thing: twice now, with no other devices trying to play Pandora, I've gotten the "only one listener at a time" nag (while using incognito to listen, as explained before). I click on "let me listen" and move on.

Moderator Edit: Merged posts

Re: Only in incognito mode now?

AdamPandora — Sat, 26 Nov 2022 18:45:12 GMT

Thanks for following up, @Pants.

I recommend running through the following troubleshooting steps: Chrome Troubleshooting

Let me know if the issue persists after completing those steps.

Re: Chrome: Only in incognito mode

Pants — Mon, 26 Dec 2022 01:24:42 GMT

Took me forever to get back to this, just used incognito mode until now.

I don't like clearing cache, but not as much as I dislike losing cookies and history...anyway, once I'd cleared cache (only), it came back to working OK in full browser.

Re: Chrome: Only in incognito mode

AdamPandora — Mon, 26 Dec 2022 12:14:37 GMT

@Pants Glad to hear that helped resolve the issue for you.

Thanks for providing us with that update!