https://community.pandora.com/t5/Desktop/Chrome-Play-button-is-unresponsive/m-p/116688#M8648 <P>Adam, I have this same problem.&nbsp; Spinning record, play button does nothing, nothing plays. No music. Logged in on the website on Chrome, on an iMac desktop computer. No error message. Help!</P> <P><SPAN>It allows jumping forward to the next song (which doesn't play), give thumbs up/down...just no music.&nbsp; It's a Pandora Plus account.&nbsp; I had started a trial (possibly...it wasn't clear from the way it was presented) in the "Artist Only" mode, but when it then told me I needed to subscribe to continue, I canceled it.&nbsp; That's when Pandora quit working.&nbsp; It is still showing my Pandora Plus account in effect.</SPAN><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="pandora screenshot.jpeg" style="width: 999px;"><img src="https://community.pandora.com/t5/image/serverpage/image-id/8212iDE0CFDD06906D6B3/image-size/large?v=v2&amp;px=999" role="button" title="pandora screenshot.jpeg" alt="pandora screenshot.jpeg" /></span></P> Sat, 17 Dec 2022 12:25:19 GMT drewedwards 2022-12-17T12:25:19Z https://community.pandora.com/t5/Desktop/Chrome-Play-button-is-unresponsive/m-p/116688#M8648 <P>Adam, I have this same problem.&nbsp; Spinning record, play button does nothing, nothing plays. No music. Logged in on the website on Chrome, on an iMac desktop computer. No error message. Help!</P> <P><SPAN>It allows jumping forward to the next song (which doesn't play), give thumbs up/down...just no music.&nbsp; It's a Pandora Plus account.&nbsp; I had started a trial (possibly...it wasn't clear from the way it was presented) in the "Artist Only" mode, but when it then told me I needed to subscribe to continue, I canceled it.&nbsp; That's when Pandora quit working.&nbsp; It is still showing my Pandora Plus account in effect.</SPAN><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="pandora screenshot.jpeg" style="width: 999px;"><img src="https://community.pandora.com/t5/image/serverpage/image-id/8212iDE0CFDD06906D6B3/image-size/large?v=v2&amp;px=999" role="button" title="pandora screenshot.jpeg" alt="pandora screenshot.jpeg" /></span></P> Sat, 17 Dec 2022 12:25:19 GMT https://community.pandora.com/t5/Desktop/Chrome-Play-button-is-unresponsive/m-p/116688#M8648 drewedwards 2022-12-17T12:25:19Z https://community.pandora.com/t5/Desktop/Chrome-Play-button-is-unresponsive/m-p/116707#M8649 <P><a href="https://community.pandora.com/t5/user/viewprofilepage/user-id/184418">@drewedwards</a>&nbsp;I moved your post over to the <STRONG>Desktop</STRONG> space.</P> <P>I've enabled a trace on your account to help us better understand what's happening.</P> <P>For this trace to be useful, we'll need you to run through our troubleshooting steps:&nbsp;<STRONG><A href="https://help.pandora.com/s/article/Chrome-Troubleshooting-1519949296244?language=en_US" target="_blank" rel="noopener nofollow noreferrer">Chrome Troubleshooting</A></STRONG></P> <P>Let me know how it goes.</P> Sat, 17 Dec 2022 12:23:08 GMT https://community.pandora.com/t5/Desktop/Chrome-Play-button-is-unresponsive/m-p/116707#M8649 AdamPandora 2022-12-17T12:23:08Z