post Web: Stations switch unprompted in Desktop

Web: Stations switch unprompted

mbanner1980 — Mon, 18 Nov 2024 16:10:34 GMT

This is happening to me on the website I put on a station I want to listen to then after 2 or 3 songs it just stops playing and switches to the previous station i was listening to

Moderator Edit: Edited title for clarity

Re: Switching Stations Automatically

GeraldPandora — Thu, 16 Feb 2023 21:10:57 GMT

Hi @mbanner1980

Nice to see you around the Community and thanks for your post.

For organizational purposes, I moved your original post onto the Desktop space, since this is happening on the web.

Could you tell me a bit more about what is happening?

Since you are on a computer, are you listening from:
- A Mac or Windows computer?
- Our website, or the desktop app? If you're listening from our website, what browser are you using?
Is there an error message? If so, what does it say?
Can you provide me with a screenshot of what you're seeing? (If you're not sure how to take a screenshot, just let me know and I'll be happy to provide you with some additional steps.)

Let me know.

Station Switches Unprompted

Jlaure — Fri, 15 Nov 2024 02:25:44 GMT

Regardless, if I’m listening on my iphone or signed in onto the computer (PC), the station will randomly switch unsolicited. Sometimes it will even happen in the middle of a song. It also randomly stops playing this happens more frequently when I’m signed in on the computer. Any thoughts?

Re: Station Switches Unprompted

AdamPandora — Mon, 18 Nov 2024 16:16:13 GMT

@Jlaure I moved your post over to this existing thread: Web: Stations switch unprompted

Stations switch unprompted on web:

Are you listening from our website, or the desktop app? If you're listening from our website, what browser are you using?

Let me know.

Stations switch unprompted on iPhone:

I've enabled a trace on your account to help us better understand what's happening.

For this trace to be useful, we'll need you to run through our troubleshooting steps: Troubleshooting for iOS Devices

Let me know how it goes.