https://community.pandora.com/t5/Desktop/Desktop-App-Unable-to-Access-Account-Sign-In/m-p/124334#M9022 <P>Login Credentials rejected ONLY on the desktop App</P> <P>I am about 3 days from my Pandora Plus free trial, charging my account and becoming paid.&nbsp; Since I decided to keep Pandora Plus, I downloaded the desktop app for Windows.<BR /><BR />Even though I can sign in on all my TVs, and mobile devices, and on the Pandora website, It rejects my login credentials when I try to log into the Windows App.&nbsp; When I tried to reset my password, it sent an email saying I don't have an account for my email address.&nbsp; I confirmed my account info (email address) under "Profile" when I logged into the Pandora website.</P> <P><I>Moderator Edit: Edited title for clarity</I></P> Sat, 08 Apr 2023 11:27:50 GMT Hawkman 2023-04-08T11:27:50Z https://community.pandora.com/t5/Desktop/Desktop-App-Unable-to-Access-Account-Sign-In/m-p/124334#M9022 <P>Login Credentials rejected ONLY on the desktop App</P> <P>I am about 3 days from my Pandora Plus free trial, charging my account and becoming paid.&nbsp; Since I decided to keep Pandora Plus, I downloaded the desktop app for Windows.<BR /><BR />Even though I can sign in on all my TVs, and mobile devices, and on the Pandora website, It rejects my login credentials when I try to log into the Windows App.&nbsp; When I tried to reset my password, it sent an email saying I don't have an account for my email address.&nbsp; I confirmed my account info (email address) under "Profile" when I logged into the Pandora website.</P> <P><I>Moderator Edit: Edited title for clarity</I></P> Sat, 08 Apr 2023 11:27:50 GMT https://community.pandora.com/t5/Desktop/Desktop-App-Unable-to-Access-Account-Sign-In/m-p/124334#M9022 Hawkman 2023-04-08T11:27:50Z https://community.pandora.com/t5/Desktop/Desktop-App-Unable-to-Access-Account-Sign-In/m-p/124355#M9024 <P><a href="https://community.pandora.com/t5/user/viewprofilepage/user-id/1351438">@Hawkman</a>&nbsp;I have created a ticket with our support team for you.</P> <P>They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.</P> <P>Thanks for your patience in the meantime!</P> Sat, 08 Apr 2023 11:28:42 GMT https://community.pandora.com/t5/Desktop/Desktop-App-Unable-to-Access-Account-Sign-In/m-p/124355#M9024 AdamPandora 2023-04-08T11:28:42Z