post Re: Web: Endless White Noise when using Brave in Desktop

Web: Endless White Noise when using Brave

PaoloNoSabo — Sat, 28 May 2022 12:32:38 GMT

I have found 2 stations under My Collection and in Recently Played that I am actually able to listen to. When I click any and all other stations (song radios, artist radios, playlists, whatever) it produces a loud, blaring, constant, white noise with absolutely none of the music audible at all. The track is playing because the track time is counting all the way from 0:00 to the end of the song. But it's just SHHHHHHWWSGHHHHHSHSHHHH --loud white noise. Because I am able to play those 2 recently played stations it tells me I am playing off of a cache that exists and I am unable to listen to anything that does not exist on the cache. What can I do?

This problem is occurring on the web app on a windows 11 64-bit machine. I am using Brave browser which is chromium based, and it is up to date.

I tried running it in Waterfox (firefox based) and it works fine, the issue does not continue, so seems like it is limited to chrome-based browsers. Still, I would like support with this issue, because I do use chrome browsers often (when at work I cannot use firefox, only chrome).

Re: Only able to play certain stations, almost all stations are just endless white noise.

AlyssaPandora — Sat, 28 May 2022 12:32:05 GMT

Hi there, @PaoloNoSabo. 👋

Thanks so much for posting about this. Unfortunately, Brave and Waterfox are not support browsers. Most modern computers will play Pandora without any modification, but at minimum, your set-up will need to meet the below minimum specifications:

Browsers:

Safari 11
Latest Version of Chrome*
Latest Version of Firefox*
Microsoft Edge*

*Auto-updating must be enabled

Hardware:

Mac laptop: Intel Core Duo 1.5 GHz or faster CPU, 1+ GB of RAM, 128+ MB of VRAM
PC laptop: Intel Atom 1.6 GHz or faster CPU, 1+ GB of RAM, 128+ MB of VRAM
Mac desktop: PowerPC G5 1.8 GHz or faster CPU, 1+ GB of RAM, 128+ MB of VRAM
PC desktop: Intel Pentium 4 2.33 Ghz or faster CPU, 1+ GB of RAM, 128+ MB of VRAM, or AMD Athlon 64 2800 or faster CPU, 1+ GB of RAM, 128+ MB of VRAM

You'll also need consistent bandwidth of at least 150 kbps. If you upgrade to Pandora Plus or Pandora Premium and want to use high quality audio, we recommend at least 300 kbps.

In the meantime, I would recommend using one of the support browsers or try using the Pandora Desktop App. You can find out more about the Desktop App here. 🎧

Re: Only able to play certain stations, almost all stations are just endless white noise.

PaoloNoSabo — Sat, 18 Jun 2022 18:29:09 GMT

Brave is Chrome and Waterfox is Firefox.

Why did you assume I do not have a modern computer and I would be upgrading my subscription? I am already a Premium member and I have an I7 @3.6 GHz CPU, 32 DDR4 RAM, 2GB GDDR5 RAM GPU, my bandwidth is 630 Mbps, not KB, MB, and that's despite VPN tunneling.

Re: Web: Endless White Noise when using Brave

jskarulis — Fri, 16 Jun 2023 01:18:29 GMT

these answers saying Brave browser is not supported is just an unacceptable answer, it's just a politically correct way of dodging that the company support does not feel like actually helping users with browsers which support users privacy, most ad based revenue driven companies aren't going to support adblockers or privacy based browsers