Desktop: Music Pauses on Multiple browsers + App

jwidmayer — Fri, 23 Jun 2023 16:34:37 GMT

pandora keeps pausing while listening. the play button is still there and the timer for the song keeps going. if i skip the song it will play normally for a song or so then stop playing again. this happens in multiple browsers and in the app as well. i have reset the app and deleted and redownloaded the app as well.

mod edit: changed title for clarity

Re: keeps pausing on multiple browsers and in the app

AlyssaPandora — Fri, 23 Jun 2023 16:33:45 GMT

Hi there, @jwidmayer. 👋

Thanks for reporting your experience.

Could you share a few more details about what you're encountering?

Are you using a MAC or Windows computer?
Could you share which browser you're using when this happens?
Are there any error messages popping up? If so, what exactly does it say?
Does this happen with any song? Or, specific songs that you've noticed?

In the meantime, you can also try rebooting your connection since this is happening across multiple browsers:

Shut down your device completely;
Unplug your modem and router, wait one full minute, and then plug them back in;
Wait five more minutes to allow the modem and router to fully boot back up;
Turn your device back on and try Pandora again.

Let me know how it goes. 🎧

post Re: keeps pausing on multiple browsers and in the app in Desktop

Desktop: Music Pauses on Multiple browsers + App

Re: keeps pausing on multiple browsers and in the app