post Re: Pandora wont start on my computer in Desktop

Desktop: When I hit "play" button nothing happens

bubba — Mon, 15 Apr 2024 18:48:16 GMT

Pandora was working fine, then for whatever reason when I hit "play" button nothing happens. What's wrong?

Thanx

Moderator edit: edited title for clarity

Re: Unable to Play Pandora

AdamPandora — Tue, 17 Sep 2019 18:58:17 GMT

Nice to see you in the community, @bubba!

What browser are you currently using when running into this issue?

Let us know.

Re: Unable to Play Pandora

derekvcsr — Fri, 27 Sep 2019 16:42:47 GMT

I'm seeing similar a very similar issue, I've tried numerous "stations" if I select the forward option, the picture for the next song never comes through, but the band and song name does. Yet, it still won't play.

UPDATE: I reset my password, now Pandora will play again.

Moderator edit: added additional context

Unable to get the play button to work

danafgrout — Thu, 07 Nov 2019 14:40:41 GMT

I cant get thee play button to work

Moderator Edit: Changed title for clarity

Re: Pandora wont start on my computer

AdamPandora — Thu, 07 Nov 2019 14:32:57 GMT

@danafgrout Could you tell me a bit more about what is happening? Are you listening to Pandora on a computer or on a device?

If you are on a computer, are you listening from:

A Mac or Windows computer?
Our website, or the desktop app? If you're listening from our website, what browser are you using?

If you are on a device, what is the make and model (and carrier, if applicable)?
Is there an error message? If so, what does it say?
Can you provide me with a screenshot/screen recording of what you're seeing?

Thanks for your help with this.

Re: Pandora wont start on my computer

kentlewan — Fri, 15 Nov 2019 01:48:51 GMT

I'm having a similar problem. When I load the player on Google Chrome, there is a significant delay. Sometimes it starts automatically (which is what I'd prefer). Sometimes there is a long delay. Sometimes it doesn't start at all. As I remarked in a different post, it feels like server overload. This is a recent problem for the last 3 days (started about 11/11/19) I am a Pandora Plus subscriber.

Re: Unable to Play Pandora

markchip — Fri, 15 Nov 2019 11:57:36 GMT

chrome

Re: Unable to Play Pandora

carbajaliz — Fri, 15 Nov 2019 15:35:39 GMT

me too w chrome

Re: Pandora wont start on my computer

AlyssaPandora — Sun, 17 Nov 2019 20:04:19 GMT

@kentlewan Let's follow up in this post instead.

Since you're using your Google Chrome web browser to stream, please try out these steps to see if it helps.

Let me know how it goes by responding in this thread.

Re: Unable to Play Pandora

AlyssaPandora — Sun, 17 Nov 2019 20:07:55 GMT

@markchip @carbajaliz I moved your post over to this thread as it sounds like you two are experiencing similar issues with Google Chrome.

Please try out these troubleshooting steps for your Chrome web browser.

Feel free to let me know if you still have trouble with the play ▶️button during your listening sessions.

When I hit "play" button nothing happens

72pilgrims — Mon, 10 Feb 2020 19:51:09 GMT

i am using google chrome; the same browser i have always used with pandora

Moderator Edit: Edited title for clarity

Re: Unable to Play Pandora

AlyssaPandora — Sun, 29 Dec 2019 12:42:44 GMT

Hey, @72pilgrims. 👋

Sorry to hear that you're having trouble.

Please try these troubleshooting steps for your Google Chrome web browser.

If you haven't already, I would also recommend trying a different browser to see if the same issue occurs. This will help us determine if this is browser-related.

Hope this helps! 🖥

Re: When I hit "play" button nothing happens

Tlh — Mon, 06 Jan 2020 20:39:24 GMT

I'm having the same problem with mine

Re: When I hit "play" button nothing happens

AlyssaPandora — Tue, 07 Jan 2020 14:42:16 GMT

Hey, @Tlh. 👋

Thanks for posting about your experience during your listening sessions.

Which web browser are you using?
Or, are you using the desktop app?
- If so, do you have a MAC or Windows computer?

Let me know, and I can share some troubleshooting steps that should help you get back to listening. 🖥

Re: When I hit "play" button nothing happens

Fergus1969 — Sat, 11 Jan 2020 21:48:24 GMT

I'm having the same problem. I'm using Safari.

Re: When I hit "play" button nothing happens

AdamPandora — Sun, 12 Jan 2020 15:44:17 GMT

@Fergus1969 I recommend running through the troubleshooting steps listed here.

Let us know if you continue to experience issues with this.

Re: When I hit "play" button nothing happens

Fergus1969 — Fri, 17 Jan 2020 22:00:02 GMT

Clearing Pandora history & cookies solved the problem. Thank you.

Re: When I hit "play" button nothing happens

AdamPandora — Sun, 19 Jan 2020 20:28:07 GMT

@Fergus1969 Happy to hear that. Enjoy the music! 🎧

Re: Playback Stops, Individual Play Buttons Non-functional - Windows 10 Pro (Multiple Browsers)

katy — Sun, 19 Apr 2020 02:43:26 GMT

I am experiencing the very same problem. Try to play an album and only the first song plays. Not anywhere near as savvy as the person who posted this first but need solution or will not pay for subscription once my two-month trial ends.

Look forward to your feedback.

Katy

Play Button Doesn't Work

thisisme — Mon, 20 Apr 2020 12:50:38 GMT

I just upgraded to premium on my account, now the play button won't work. How do I get this fixed?

Moderator Edit: Changed title for clarity