post Re: Hours of free music on Pandora per month in Desktop https://community.pandora.com/t5/Desktop/My-music-stops-playing-after-an-hour-or-less/m-p/139457#M9728 <P><SPAN><a href="https://community.pandora.com/t5/user/viewprofilepage/user-id/1533865">@lburton24</a>&nbsp;Could you tell me a bit more about what is happening? Are you listening to Pandora on a computer or on a device?</SPAN></P> <OL> <LI><SPAN>If you are on a computer, are you listening from:</SPAN></LI> <UL> <LI><SPAN>A Mac or Windows computer?</SPAN></LI> <LI><SPAN>Our website, or the desktop app? If you're listening from our website, what browser are you using?</SPAN></LI> </UL> <LI><SPAN>If you are on a device, what is the make and model (and carrier, if applicable)?</SPAN></LI> <LI><SPAN>Is there an error message? If so, what does it say?</SPAN></LI> <LI><SPAN>Can you provide me with a screenshot of what you're seeing?</SPAN></LI> </OL> <P><SPAN>Thanks for working with me on this.</SPAN></P> Thu, 02 Nov 2023 17:30:02 GMT AdamPandora 2023-11-02T17:30:02Z My music stops playing after an hour or less https://community.pandora.com/t5/Desktop/My-music-stops-playing-after-an-hour-or-less/m-p/139455#M9727 <P>My music stops playing after an hour or less</P> <P>&nbsp;</P> Thu, 02 Nov 2023 18:10:23 GMT https://community.pandora.com/t5/Desktop/My-music-stops-playing-after-an-hour-or-less/m-p/139455#M9727 lburton24 2023-11-02T18:10:23Z Re: Hours of free music on Pandora per month https://community.pandora.com/t5/Desktop/My-music-stops-playing-after-an-hour-or-less/m-p/139457#M9728 <P><SPAN><a href="https://community.pandora.com/t5/user/viewprofilepage/user-id/1533865">@lburton24</a>&nbsp;Could you tell me a bit more about what is happening? Are you listening to Pandora on a computer or on a device?</SPAN></P> <OL> <LI><SPAN>If you are on a computer, are you listening from:</SPAN></LI> <UL> <LI><SPAN>A Mac or Windows computer?</SPAN></LI> <LI><SPAN>Our website, or the desktop app? If you're listening from our website, what browser are you using?</SPAN></LI> </UL> <LI><SPAN>If you are on a device, what is the make and model (and carrier, if applicable)?</SPAN></LI> <LI><SPAN>Is there an error message? If so, what does it say?</SPAN></LI> <LI><SPAN>Can you provide me with a screenshot of what you're seeing?</SPAN></LI> </OL> <P><SPAN>Thanks for working with me on this.</SPAN></P> Thu, 02 Nov 2023 17:30:02 GMT https://community.pandora.com/t5/Desktop/My-music-stops-playing-after-an-hour-or-less/m-p/139457#M9728 AdamPandora 2023-11-02T17:30:02Z Re: Hours of free music on Pandora per month https://community.pandora.com/t5/Desktop/My-music-stops-playing-after-an-hour-or-less/m-p/139458#M9729 <P>I listen to it on my computer and my phone: Windows Computer, Google<BR />Chrome, and ISO on my phones. No errors. It just stops playing, and then I<BR />have to go in and click play again. Just started doing this.</P> <P><FONT size="3"><I>Moderator Edit: Removed Personal Info</I></FONT></P> Thu, 02 Nov 2023 18:09:38 GMT https://community.pandora.com/t5/Desktop/My-music-stops-playing-after-an-hour-or-less/m-p/139458#M9729 lburton24 2023-11-02T18:09:38Z Re: Hours of free music on Pandora per month https://community.pandora.com/t5/Desktop/My-music-stops-playing-after-an-hour-or-less/m-p/139460#M9730 <P><a href="https://community.pandora.com/t5/user/viewprofilepage/user-id/1533865">@lburton24</a>&nbsp;Thanks for following up.</P> <P>We'd be happy to look into this further, but we will first need you to reproduce the issue on your end.</P> <P>The next time this happens, please reply back to this thread with:</P> <UL> <LI>the date/time the music stops</LI> <LI>the time zone you are in</LI> <LI>the make and model of the device you are listening on</LI> <LI>if this is happening at work or at home</LI> </UL> <P>Thanks for working with me on this.</P> Thu, 02 Nov 2023 18:17:08 GMT https://community.pandora.com/t5/Desktop/My-music-stops-playing-after-an-hour-or-less/m-p/139460#M9730 AdamPandora 2023-11-02T18:17:08Z