Desktop: Songs fail partway through

meganbrockingto — Wed, 03 Jan 2024 17:46:03 GMT

PC Desktop version-

Almost every song stops producing sound with about 45 second left in the song. Then it fails to change to the next song. I have to manually click the next button or click refresh.

Auto Play is on.

Re: Songs fail partway through

AlyssaPandora — Mon, 04 Dec 2023 15:28:03 GMT

Hi, @meganbrockingto. 👋

Sorry to hear that you're experiencing your tunes stopping during your listening sessions. I understand how frustrating that can be. Please try running through the troubleshooting steps for your specific browser to see if it helps.

Web Browser Troubleshooting:

Google Chrome Troubleshooting
Safari Troubleshooting
Microsoft Edge Troubleshooting
Firefox Troubleshooting

You can also try using a different browser to determine whether the issue is browser-related. Let me know how it goes with your specific browser and whether you continue to have trouble.

Pandora Desktop App Troubleshooting:

For MAC computers
For Windows computers

I hope this helps. Let me know how it goes. 🎧

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Desktop: Songs fail partway through

Re: Songs fail partway through