post Music Unexpectedly Pauses Whenever I Open Up Another Tab in Desktop

Chrome: Pandora pauses when using another tab

pllebas51 — Wed, 26 Jun 2024 14:25:32 GMT

I am listening to pandora on a Macbook. Chrome browser.

when Pandora is playing and I switch to another tab it pauses after about 20 seconds.

when I switch back to the pandora tab it restarts.

mod edit: changed title for clarity

Re: Music shuts off

AlyssaPandora — Mon, 31 Aug 2020 18:48:54 GMT

Hey, @pllebas51. 👋

Thanks so much for reporting this!

Since you're using Chrome, I would recommend running through these steps to see if it helps resolve the issue you're experiencing.

If you still have trouble, please try using a different browser to help us determine whether this is browser-related. You can also try troubleshooting your network here.

Feel free to let us know how it goes.

Re: Stops playing

Tregonia — Wed, 02 Sep 2020 17:37:40 GMT

Using Chrome (current version) and MACOS (current version)

The tab just stops playing after a few minutes. The tab looses the speaker icon, since there is nothing playing. As soon as you focus to that tab, everything starts again.

This is completely new behavior that has started in the month of August 2020

Re: Stops playing

AlyssaPandora — Wed, 02 Sep 2020 19:34:26 GMT

Hey there, @Tregonia. 👋

I moved your post over to this thread in the Desktop space as you mentioned you're using Chrome: Pauses When Switching to Another Tab on Chrome

Please try out these steps and let me know if it helps. In the meantime, I'm going to share this with our engineering team.

@pllebas51 @Tregonia

Does this happen when you're listening to stations or on-demand content? Or, both?
Also, does this occur right away or when a song is transitioning?

Let me know. I look forward to hearing back!

Re: Pauses When Switching to Another Tab on Chrome

TheWebCoder — Fri, 04 Sep 2020 14:03:47 GMT

I can second this.

MacOS: 10.14.6

Version 84.0.4147.135 (Official Build) (64-bit)

I am technical and have tried all recommended steps.

1) rebooted wifi -- am actually on a hardwired ethernet

2) double checked that sound is enabled, and I even whitelisted pandora for good measure

Same thing, if Pandora is not on the active tab now it stops playing seemingly randomly.

Update: By opening Pandora in a separate WINDOW instead of a separate TAB it seems to solve the issue. So it has something to do with background audio in a tab in Chrome.

Re: Pauses When Switching to Another Tab on Chrome

AlyssaPandora — Fri, 04 Sep 2020 17:55:39 GMT

Hey there, @TheWebCoder. 👋

Thanks so much for your post.

I've reported this over to our engineering team so that they can look into this further.

If you notice anything else, please let me know. In the meantime, I've shared all of the information / feedback on this thread with our team on an internal ticket. 🎧

Re: listen while surfing

MelindaSB — Wed, 23 Sep 2020 18:38:47 GMT

I'm having the same issue on Chrome. I used to be able to listen to music while I worked, but now, I have to press play on every song if I move to another tab.

Re: listen while surfing

AlyssaPandora — Wed, 23 Sep 2020 19:49:50 GMT

Hey there, @MelindaSB. 👋

To keep the community space organized, I moved your post over to this existing thread: Pauses When Switching to Another Tab on Chrome

We have received mentions of this issue. I would recommend making sure that you're using an updated version of Chrome.

Let's try running through these steps here.

Feel free to keep me updated on your progress. 🎧

Pandora stops playing when switching tabs on chromebook - just started doing this today! Why?

Gerrie — Tue, 23 Mar 2021 20:02:03 GMT

I am using HP Chromebook and today when I opened Pandora and started listening it worked fine. Then I went to another tab, which I almost always do, to read emails or shop on Amazon. Pandora quit audio and paused. It will now only play when on the Pandora tab and I am unable to multitask while listening. Is anyone else having this problem? Is there a solution? It has nothing to do with my internet as I can listen and switch tabs on my android (Samsung Galaxy 9).

Re: Pandora stops playing when switching tabs on chromebook - just started doing this today! Why?

AlyssaPandora — Wed, 24 Mar 2021 15:40:01 GMT

Hey there, @Gerrie. 👋

Thanks so much for letting us know about your experience. I moved your post over to this existing thread: Pauses When Switching to Another Tab on Chrome

We have received mentions of this issue. I would recommend making sure that you're using an updated version of Chrome. Let's try running through these steps here.

Hope this helps! 🎧

Re: Pauses When Switching to Another Tab on Chrome

lummidoc — Sat, 11 Dec 2021 20:32:17 GMT

stop moving the question and answer it.

Re: Pauses When Switching to Another Tab on Chrome

AdamPandora — Mon, 13 Dec 2021 16:26:09 GMT

@lummidoc While we have had a number of people report this, it doesn't look like anyone has replied back on this thread after our suggested troubleshooting steps were provided.

Can you please try running through these steps and let me know if it resolves the issue for you?

Thanks for working with me on this.

Music Unexpectedly Pauses Whenever I Open Up Another Tab

fairyprincess — Sat, 02 Dec 2023 04:26:52 GMT

It appears as though whenever I play Pandora on my Web browser (on Chrome), that the music would pause unexpectedly whenever I open up another tab, such as YouTube, for one example.

I was hoping to listen to my music on Pandora while watching a video on YouTube at the same time; however, the same song (a Backstreet Boys song, which was only 3-minutes something long) had been playing for the WHOLE entire time while I'd been watching the video on YouTube. The YouTube video is about an hour, 40-something minutes long, and I was hoping to enjoy my Pandora music in the background while watching this YouTube video.

However, the Backstreet Boys song kept pausing each time I would click on the YouTube tab, and I'm not sure why that is. I felt like the song kept pausing by itself unexpectedly, and I don't usually have this issue on the mobile app; it's only on the PC app on Chrome that I'm experiencing this issue. The Backstreet Boys song isn't even that long, but it kept pausing each time I'd click on the YouTube tab to continue watching the video, thus making the Pandora song seem and feel as long as the YouTube video.

I know I'm probably not making that much sense the way I'm trying to explain it, but hopefully you get some idea of what I'm trying to say is my issue with the music unexpectedly pausing all by itself for literally no reason at all.

Re: Music Unexpectedly Pauses Whenever I Open Up Another Tab

AlyssaPandora — Mon, 04 Dec 2023 15:23:14 GMT

Hey there, @fairyprincess. 👋

Sorry to hear that you're encountering this issue.

To keep things organized I moved your post over to an existing thread where I've seen this issue mentioned before: Chrome: Pandora Pauses When Switching to Another Tab

Please check out the steps in the accepted solution to this thread.

Another option is to use the Pandora Desktop App to stream your tunes and use your browser to watch your video. You can find out more info about how our desktop app works here.

Feel free to let us know if you continue to have trouble. 🎧

Re: Pauses When Switching to Another Tab on Chrome

Viqueen2 — Mon, 13 Apr 2026 23:11:46 GMT

I have 3 displays so I was able to have this on a separate window. It worked! Thanks.

Re: Chrome: Pandora pauses when using another tab

MariaPandora — Thu, 16 Apr 2026 17:32:41 GMT

Thanks for letting us know!

We are glad to hear it worked for you.

Please feel free to let us know if you have any further issues or questions.