post Re: No auto on my stations when using the laptop computer in Desktop

Safari: No audio with playback

johnsteuterman — Tue, 16 Jan 2024 20:12:26 GMT

Have a problem: no audio when using my laptop and signed into Pandora and trying to use My collection. Any thoughts

Moderator Edit: Changing title for clarity

Re: No auto on my stations when using the laptop computer

AdamPandora — Mon, 15 Jan 2024 16:47:44 GMT

@johnsteuterman I moved your post over to the Desktop space.

Could you tell me a bit more about what is happening?

If you are on a computer, are you listening from:

A Mac or Windows computer?
Our website, or the desktop app? If you're listening from our website, what browser are you using?

Let me know.

Re: No auto on my stations when using the laptop computer

johnsteuterman — Mon, 15 Jan 2024 22:47:51 GMT

Thank you for your follow up
I am using my MacAir desktop.

After logging into Pandora to set up my account some time ago, i have been using the pandora app that sits in Safari.

This issue of no audio when accessing ‘my collections’ is a recent problem that is not resolved by ‘restarting’ my Mac.

Thank you for any help you can offer.

John Steuterman
Pandora Listener
Sent from my iPhone

Dr. John G. Steuterman, Jr.

Re: No auto on my stations when using the laptop computer

TannerPandora — Tue, 16 Jan 2024 20:11:50 GMT

Hi @johnsteuterman

I took a look at your account and I didn't see anything un-unusal on my end. To determine if it's a browser related issue, can you please try listening to Pandora on Firefox or Google Chrome.

Thanks for the help!