post Re: Solutions in Community Chat

Solutions

Listener001 — Tue, 08 Feb 2022 15:54:20 GMT

Can Someone Tell Me What Solutions Really Are Please?

Re: Solutions

kayden_S — Tue, 08 Feb 2022 17:41:28 GMT

helping solve/answer a issue/question someone has

Re: Solutions

Listener001 — Tue, 08 Feb 2022 17:43:57 GMT

Thank you!

Re: Solutions

kayden_S — Tue, 08 Feb 2022 17:44:46 GMT

.............

Re: Solutions

FrostLab — Wed, 13 Dec 2023 08:04:32 GMT

Something I don't yet understand about this forum is how "solutions" are chosen. I would think that it would be up to the OP of a thread, or perhaps voting by the members, but it seems that a majority of the time the moderator replies are automatically designated as solution.😕 Thankfully, there is(or at least has been) an option to remove that designation when appropriate, but I can't see how to pick one that's clearly the solution & set it as such. Here's a screenshot of what I would select as solution to the issue in this thread's original post... if it would let me:

...but, as you(hopefully) can see, there's no option for that in the drop-down menu. I supposed it's possible, though I don't remember, that I already told the system that the reply was NOT the solution(which I would have done at the time I first read it due to the fact it was already designated as solution before I had a chance to implement the advised changes!), but I feel it would be pretty stupid if that made it so that that reply could NEVER be re-designated as solution. That would be like saying people don't change their minds, which we all can agree would be pure lunacy.

@TannerPandora or others, do tell?

Re: Solutions

AdamPandora — Wed, 13 Dec 2023 18:59:50 GMT

@FrostLab Thanks so much for pointing that out.

There are times where I've noticed some of our friends around the Community may inadvertently mark a message as a solution when it really shouldn't be.

I've gone ahead and marked the correct reply as the solution on that thread.

For more information around accepted solutions, check out the following sections in our FAQ:

Hope this helps!