post Re: Play song on demand not working on IOS app with pandora premium in iOS

iOS: Unable to play songs on demand with Premium

Sarahmichelle87 — Mon, 17 Mar 2025 18:21:52 GMT

I have pandora premium and I’m unable to play songs on demand. When I search them and hit play, nothing happens. This is with a stable connection and I’ve tried different locations with different Internet available and nothing impacts it. I’ve also deleted and reinstalled the app. I had cancelled my subscription for a little while and re-subscribed a week ago, so I figured that might be the issue, but it hasn’t changed and I still can’t play songs on demand. Songs added to my collection also do not show anymore, like they did before I unsubscribed for a while.

Moderator Edit: Edited title for clarity

Re: Play song on demand not working on IOS app with pandora premium

AdamPandora — Mon, 17 Mar 2025 18:21:15 GMT

@Sarahmichelle87 I've enabled a trace on your account to help us better understand what's happening.

For this trace to be useful, we'll need you to run through our troubleshooting steps once more: Troubleshooting for iOS Devices

If that does not resolve the issue, can you please provide me with names of some of the songs you tried to play on demand?

Additionally, can you please send me a screenshot of what you are seeing?

(Please note you won't be able to attach images via email - you will need to open this Community link in a web browser in order to provide attachments)

Thanks for working with me on this.