post Re: Face id in iOS

iOS: Disable Face ID

Karendevorace — Tue, 22 Jul 2025 20:54:40 GMT

I have tried to disable Face ID. In the Face ID setting on iOS, it’s not enabled. In fact the app doesn’t even show up. I do I disable it. It’s such a pain every time I log in to pandora

Moderator Edit: Edited title for clarity

Re: Face id

MariaPandora — Tue, 01 Apr 2025 19:21:23 GMT

Hi @Karendevorace, welcome to the community!

Can you tell me more about this?

Are you having trouble entering your account when using the FaceID?

Let me know.

Re: Face id

Karendevorace — Tue, 01 Apr 2025 20:28:30 GMT

No, when I open the pandora app it requires a Face ID. I can’t turn it off in my settings. It’s not an option to turn off
Karen Devorace

Re: Face id

MariaPandora — Tue, 01 Apr 2025 21:59:07 GMT

@Karendevorace

I see, sorry to hear that.

Unfortunately, I can't manage this directly on my end as it seems to be an issue with an Apple's function feature, so you'll need to contact Apple support for more assistance.

If you have any issue regarding your Pandora account, I'll be happy to assist.

Hope this helps!

Re: Face id

Joe_Jetski — Tue, 08 Apr 2025 22:40:08 GMT

Hold down on the Pandora Icon on your home screen....you'll see a "disable face ID" option. Your welcome 🫡😇