post iOS: Phonak hearing aids don't play Pandora in iOS

iOS: Phonak hearing aids don't play Pandora

rocconi6 — Tue, 22 Jul 2025 20:53:10 GMT

I can pair my hearing aids and iPhone SE perfectly. AirPods pair too. I have followed all instructions for pairing iPhone and Pandora to no success. Any suggestions?

Thank you.

Moderator Edit: Changing title for clarity

Re: Trouble pairing iPhone SE and Phonak rechargeable hearing aids with Pandora

LeonPandora — Thu, 10 Apr 2025 20:50:41 GMT

@rocconi6 Welcome to Community!

Sorry to hear you're having troubles. Could you tell me a bit more about what you're experiencing?
1. Is there an error message? If so, what does it say?

Looking forward to your reply.

Re: Trouble pairing iPhone SE and Phonak rechargeable hearing aids with Pandora

rocconi6 — Fri, 11 Apr 2025 13:02:58 GMT

I am able to pair my iPhone SE with AirPods and listen to Pandora from the iPhone. I am able to pair my phonak hearing aids with my iPhone SE. However, with my hearing aids paired, I start Pandora on my iPhone and the music plays from the speaker on my phone, not in the phonaks. I receive no messages at all.

Re: Trouble pairing iPhone SE and Phonak rechargeable hearing aids with Pandora

AdamPandora — Fri, 11 Apr 2025 13:03:25 GMT

Thanks for following up, @rocconi6.

To clarify, are you only experiencing this issue with Pandora?

Have you tried streaming other apps such as YouTube?

If not, please try launching the YouTube app and let me know if you experience similar issues there as well.

Thanks for your patience.

Re: iOS: Phonak hearing aids don't play Pandora

TVESD — Sat, 11 Apr 2026 17:40:13 GMT

With my Phonak hearing aids connected to Bluetooth on my iphone 16, I cannot get Pandora or any other app to stream. I tried youtube and it still came through the speaker.

Re: iOS: Phonak hearing aids don't play Pandora

MariaPandora — Mon, 13 Apr 2026 19:31:03 GMT

Hi @TVESD ,

Sorry to hear you're having trouble getting Pandora to stream through your Phonak hearing aids. I’m happy to help point you in the right direction.

These guides (with videos) walk through setup and troubleshooting steps:

You can also check compatibility here: Phonak Hearing Aid Phone Compatibility

Hope this gets you up and running soon.