post Re: Unable to remove song in iOS

iOS: Unable to remove song from collection

tinyness — Mon, 19 May 2025 18:23:52 GMT

I have a song in my collected list that I cannot remove. I have unchecked the “collect” button and it adds it back instantly, which adds it to the top of the collected songs. I have tried to thumbs down the song, still there. Once the song plays, I cannot skip to the next song unless I open pandora up and manually select another song, it will just restart the song. The song is Me on You by Muscadine Bloodline. Any advice is appreciated

Re: Unable to remove song

AdamPandora — Wed, 05 Feb 2025 15:00:08 GMT

@tinyness I was able to remove that track from your collection.

If it is still showing on your end, can you please send me a screenshot of what you are seeing?

(Please note you won't be able to attach images via email - you will need to open this Community link in a web browser in order to provide attachments)

Thanks for working with me on this.

Re: Unable to remove song

tinyness — Sun, 18 May 2025 16:25:42 GMT

It is still there. I’ve tired uncollecting again and it adds to again to the list. I’ve tried to skip the song and it restarts the song each time.

Re: Unable to remove song

AdamPandora — Mon, 19 May 2025 14:26:18 GMT

@tinyness I believe you may have resolved this on your end - I took a look at your collection and do not see that track listed.

If you continue to experience issues, I recommend running through our suggested troubleshooting steps: Troubleshooting for iOS Devices

Let me know how it goes.

Re: Unable to remove song

tinyness — Mon, 19 May 2025 16:03:20 GMT

It was still on the phone app, but not on the desktop version. I did have to uninstall the app and download it again for it to clear. Thank you!

Re: Unable to remove song

AdamPandora — Mon, 19 May 2025 18:23:35 GMT

@tinyness Glad to hear things are back up and running again.

If this continues to be an issue down the line, please make sure to reach back out to us and let us know.

Thanks for listening!