post Re: iOS: Siri no longer able to find Stations in iOS

iOS: Siri no longer able to find Stations

tsnider1520 — Thu, 06 Jun 2024 18:12:59 GMT

pandora version 2405.1

ios 17.5.1

After resetting iphone ios was upgraded now when I say

"Hey siri play pandora" I get "I couldn't find that in your pandora library". Previously siri started pandora without problems. Any ideas on how to fix this?

Moderator Edit: Changing title for clarity

Re: iOS: Siri no loger able to find Stations

TannerPandora — Thu, 06 Jun 2024 18:12:49 GMT

Hi @tsnider1520

Welcome to community!

I tried to replicate your experience on my iPhone but wasn't able to, Siri was able to play my stations.

Let's check on some settings to make sure they are enabled.

From your iPhone Settings,
Scroll down and select Siri & Search.
Scroll down and find Pandora
Enable Search, Suggestions & Shortcuts, Allow on Lock Screen, and Use with Siri.

In the meantime, can you give me an example of the exact voice command you used, and if you included 'on Pandora' with your command?

Thanks!

Siri can’t find my Pandora library

opossum — Sat, 30 Nov 2024 18:58:51 GMT

When I ask Siri to play an artist or song she replies I can’t find your Pandora library

Re: Siri can’t find my Pandora library

AdamPandora — Sat, 30 Nov 2024 19:25:21 GMT

@opossum Let's start by making sure you are running iOS 18 and the latest version of our app on your device. To confirm the iOS version on your device, open the device's Settings > General > About.

If you are running a version older than iOS 18, you will need to update your device's operating system (OS). Please refer to this article for more info. If you can't update your device's operating system to iOS 18, you can still use Siri by creating shortcuts.

Please find steps to ensure the correct settings are enabled on your device from the Apple support page.

Let me know if this helps or if you continue having issues.

Re: Siri can’t find my Pandora library

opossum — Sat, 30 Nov 2024 23:38:22 GMT

IOS is current, I can ask Siri to open pandora and it does, but app open or closed ask Siri to play Grateful Dead (or any song/artist reply is I can’t find your pandora library. I’ve been in Siri and pandora settings and enable everything I can see, but to no avail. I’m stumped!

“And those who were seen dancing, were thought to be insane by those who could not hear the music”. Friedrich Nietzsche

Re: Siri can’t find my Pandora library

AdamPandora — Sun, 01 Dec 2024 16:18:07 GMT

@opossum I recommend running through our suggested troubleshooting steps: Troubleshooting for iOS Devices

Let me know if you continue to experience issues with this.

Re: Siri can’t find my Pandora library

opossum — Mon, 02 Dec 2024 13:07:55 GMT

Hi Adam, I’ve tried all the reset, delete app, check settings etc. and still get the same error. Siri will open the Pandora app on command, but won’t pull up a song or station on command

Message when command to play a specific song…I couldn’t find Truckin by the Grateful Dead in your Pandora library
Message when asked to play songs by Van Morrison… I couldn’t find any music by VM in in your Pandora library
When commanded to find my Pandora Library…I couldn’t find that on Pandora.

Sent from Mail for Windows

Re: Siri can’t find my Pandora library

MariaPandora — Mon, 02 Dec 2024 17:54:12 GMT

Hi @opossum , thanks for telling us.

You may want to check out your shortcuts for Siri.

Also, can you tell me more about this? Is this happening anytime you try to use Siri or is it happening when casting to a device or to your radio?

Do you see any error when searching directly on the app?

Are you connected through Wi-Fi or through mobile data?

Siri, play Relaxing Piano Music on Pandora.

MicycleGR — Sun, 15 Dec 2024 12:36:13 GMT

Siri, play Relaxing Piano Music on Pandora.

Asking Siri to play this station on Pandora returns “Max Richter A to Z, now playing on Pandora”. Quite frustrating as it is a station in my Pandora library and Google Home seems to have no trouble playing it. Any help would be appreciated.

Re: Siri, play Relaxing Piano Music on Pandora.

MariaPandora — Fri, 13 Dec 2024 23:48:23 GMT

Hi @MicycleGR , welcome to the Pandora Community!

Can you tell me more about this? Is this happening when using voice commands? Does it happen only with that station?

Also, what's the make and model for your device? Also what Siri version are you using?

Let me know!

Re: Siri, play Relaxing Piano Music on Pandora.

MicycleGR — Sat, 14 Dec 2024 11:54:40 GMT

Hello!

Yes, this is happening when I use Hey Siri voice commands on my HomePod mini and iPhone. This is a station that we have played the most hours on and it seems to only be happening with this one.

If I say “Hey Siri, play my Pandora station relaxing piano music” it will pause and return that it couldn’t find that in my library. If I say “Hey Siri, play relaxing piano music” it will play Max Ricther A-Z or the playlist Piano Music by In Void (holiday).

I have a HomePod mini that is on the last os 18.2 (2K155) and iPhone version on iOS 18.2 (2C152).

Re: Siri, play Relaxing Piano Music on Pandora.

AdamPandora — Mon, 16 Dec 2024 19:51:53 GMT

@MicycleGR Thanks for providing that info.

I've passed this along to the appropriate parties for further investigation. We'll follow up with you if we need any additional details.

Thanks for your patience in the meantime!

Re: Siri, play Relaxing Piano Music on Pandora.

Layce — Fri, 14 Mar 2025 15:33:46 GMT

Has there been any update on getting pandora and Siri to work and not just say “I can’t find that in your pandora library”?

Re: iOS: Siri no longer able to find Stations

MariaPandora — Mon, 12 May 2025 16:09:10 GMT

Hi @Layce , thanks for posting!

Unfortunately, I am unable to provide any additional information at the moment, but I would like to pass your information to our engineering team so they can check up your account. Can you tell me more about this issue?

Are you having trouble with Siri finding your Pandora content while connected to mobile data, Wi-Fi or while offline?

Is this happening on your phone or another device? What's the make and model of the device?

Let me know!

Re: iOS: Siri no longer able to find Stations

kkhens — Wed, 13 Aug 2025 18:50:18 GMT

Same!

This is also happening to me.

Re: iOS: Siri no longer able to find Stations

LeonPandora — Thu, 14 Aug 2025 15:17:15 GMT

@kkhens Welcome to Community!

If you haven't already, please try running through our suggested troubleshooting steps: Troubleshooting for iOS Devices.

If you continue having troubles, please let me know.

Re: iOS: Siri no longer able to find Stations

kkhens — Thu, 14 Aug 2025 15:22:36 GMT

Hi,

Pandora is no longer able to find or play songs from my library through
voice assistants for both Siri and my Alexa.

When I say “Play [song title] by [artist] on Pandora,” I get an error
saying the song isn’t found — but it’s saved in my Pandora library and
plays fine in the app.

I’ve already:

-

Verified Pandora is my default music service on both platforms
-

Checked all permissions (Siri & Search, background refresh, etc.)
-

Updated iOS, Alexa, and the Pandora app
-

Signed out/in and reinstalled the app

Could you please investigate? This feature worked before and is essential
for hands-free listening.

Thank you,

Kayla

Re: iOS: Siri no longer able to find Stations

LeonPandora — Thu, 14 Aug 2025 17:27:04 GMT

@kkhens I would like to report this issue to our engineers. Could you tell me a bit more about what you're experiencing?

Are you having trouble with Siri finding your Pandora content while connected to mobile data, Wi-Fi or while offline?

Is this happening on your phone or another device? What's the make and model of the device?

Re: iOS: Siri no longer able to find Stations

Joe20 — Wed, 03 Dec 2025 14:33:24 GMT

Why hasn’t there been a solution to this yet? I’m having the same issue and no one has an answer. Looks like it’s been a known issue for over a year. You keep asking the same generic questions. Please get a solution.

Re: iOS: Siri no longer able to find Stations

LeonPandora — Wed, 03 Dec 2025 17:21:12 GMT

@Joe20 Welcome to Community!

Sorry to hear you've been having troubles. I do see you have an open case with our support team regarding this issue.

We've gone ahead and passed your experience to the appropriate parties for further investigation.

Thanks again for your patience in the meantime!