iOS: Continuously failing to play audio

sharons7246 — Thu, 04 Sep 2025 16:15:22 GMT

I am having the same issue. On my IPHONE 14PRO, my desktop at work, my Bluetooth speaker. This is very frustrating, and I am ready to Cansel my service and switch to something else. I have had pandora for many years and I love it but if it is not going to play I am going to switch.

Re: iOS: Continuously failing to play audio

AdamPandora — Thu, 04 Sep 2025 16:19:33 GMT

@sharons7246 I'd be happy to help with any questions you have, but I will need additional information to do so.

Can you explain your issue a bit further?

When listening on your iPhone/bluetooth speaker:

What exactly is happening when you attempt to stream Pandora on your phone? Can you please detail your exact experience and where you are seeing issues?
Is the app still open in the background where you're able to press play and resume music or do you need to close and relaunch the app to continue listening?
Are you listening to a station, album, playlist, or podcast?
Are you connected to Wi-Fi or cellular data? If using Wi-Fi, are you able to recover the listening session by toggling Wi-Fi off?
Is there an error message? If so, what does it say?
Can you provide me with a screenshot of what you're seeing?

When listening on your computer:

What exactly is happening when you attempt to stream Pandora on your computer? Can you please detail your exact experience and where you are seeing issues?
Are you listening from:

A Mac or Windows computer?
Our website, or the desktop app? If you're listening from our website, what browser are you using?

Is there an error message? If so, what does it say?
Can you provide me with a screenshot of what you're seeing?

Lastly, do you only experience issues streaming on your phone and computer when at work?

Let me know.

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iOS: Continuously failing to play audio

Re: iOS: Continuously failing to play audio