post Re: music did not play on plane. Why? I have 500 thumbprints. Should have played something, anyth in iOS

music did not play on plane. Why? I have 500 thumbprints. Should have played something, anything.

Scopen — Fri, 07 Nov 2025 18:01:46 GMT

nothing highlighted to correct

Re: music did not play on plane. Why? I have 500 thumbprints. Should have played something, anyth

MariaPandora — Mon, 10 Nov 2025 20:25:52 GMT

Hi @Scopen , thanks for posting!

Sorry to hear you had trouble listening offline. Can you tell me a bit more about your phone and what happened?

What is the make and model?
What happened when you tried to listen? Were the songs buffering or skipping? Did the downloaded content disappear?
Was there an error message (if yes, what did it say)?

Let me know!

Re: music did not play on plane. Why? I have 500 thumbprints. Should have played something, anyth

Scopen — Mon, 10 Nov 2025 22:32:35 GMT

The IPhone was 15 Pro Max. The Thumbprint did not play. I don't know
why. I have 540 thumb saved but they just wouldn't play. They play when
I'm on the ground.

--
Thanks,
SC

Re: music did not play on plane. Why? I have 500 thumbprints. Should have played something, anyth

MariaPandora — Wed, 12 Nov 2025 18:41:21 GMT

Thanks for explaining @Scopen .

Just to clarify, when you activated the airplane mode you had this problem, but when you disabled it you were able to listen again?

Are you able to manually enable/disable the offline listening on your Pandora? What happens when you do this?

Let me know.