App closes causing me to have to redownload songs

Drinkmyjuicebox — Fri, 13 Mar 2026 12:57:59 GMT

My app randomly closes, and now I have go to through each individual song and redownload them. I would like for them to stay there. It’s the most aggravating thing.

Moderator Edit: Format, Edited title for clarity

Re: App closes causing me to have to redownload songs

AdamPandora — Fri, 13 Mar 2026 13:01:33 GMT

@Drinkmyjuicebox Sorry to hear about the trouble.

Could you explain what's happening in more detail? The more information you can provide, the better I can help.

When this issue occurs:

When you say the app closes, does it completely exit and you are sent back to your phone's home screen?
Is the app still open in the background where you're able to press play and resume music or do you need to close and relaunch the app to continue listening?
I see you mentioned you are forced to re-download songs - are you listening in Offline Mode when this happens? If so, does the app also close when you aren't listening in Offline Mode?
Are your downloaded tracks disappearing as a result of the app randomly closing? Or are they disappearing after you uninstall/reinstall the Pandora app on your phone?
Are you listening to a station, album, playlist, or podcast?
Are you connected to Wi-Fi or cellular data? If using Wi-Fi, are you able to recover the listening session by toggling Wi-Fi off?
Are you using a Bluetooth connection?

Additionally, please provide both your iOS and Pandora app versions:

iOS version: (Settings > General > About > Version)
Pandora version: (Pandora > Profile tab > Settings gear & scroll to the bottom of the screen)

Thanks for your help!

post Re: App closes causing me to have to redownload songs in iOS

App closes causing me to have to redownload songs

Re: App closes causing me to have to redownload songs