iOS: I lost my Pandora app

roydi — Mon, 30 Mar 2026 14:47:45 GMT

I lost your app on my phone. Since I’m not a paying customer does this mean we’re parting company

moderator’s edit: changed title for clarity

Re: iOS: I lost my Pandora app

AlyssaPandora — Mon, 30 Mar 2026 14:49:17 GMT

Hi, @roydi. 👋

Sorry to hear the Pandora app is missing -- that’s definitely frustrating. We're happy to have you as a listener whether you have a free or paid account. I checked your Pandora account and see you’re using iOS devices (iPhone/iPad).

If you haven’t tried it yet, this troubleshooting guide may help get things back on track: Troubleshooting for iOS Devices

My Pandora App Disappeared

There are two ways to find any app you're missing on an iOS device such as the iPhone.

First, to make sure Pandora wasn't accidentally deleted by trying to install it again. Go to the App Store and search for Pandora.
- If the Pandora screen shows an OPEN or UPDATE button, then the Pandora app is still installed on your device and you just need to find it.
- If the Pandora app has been deleted, click on the cloud icon with the downward pointing arrow to reinstall for free.
The other option to locate your Pandora app is by visiting the App Library on your iOS device.
- Start by entering Pandora in the Search field.
- Once you've located Pandora, you can move it wherever you like. Touch and hold the icon with your fingertip until you see the option to add it to your home screen.

If the app is not showing up using after running through the above, check whether you have any age restrictions set on your device. Pandora is "unrated", so if you have some restrictions set, it simply won't appear even when installed.

I hope this information is helpful. Let us know if you continue to have trouble. 📲

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iOS: I lost my Pandora app

Re: iOS: I lost my Pandora app

My Pandora App Disappeared