post Re: iOS: Playback doesn't resume after phone call in iOS

iOS: Playback doesn't resume after phone call

JimJill — Tue, 24 Feb 2026 19:37:02 GMT

My wife also has this problem when listening to music on her bluetooth speaker. The app pauses the stream but does not start up after the call or voicemail ends. Very frustrating.

I am confused that you ask for more information and debugging on our part when I believe this can be readily tested by Pandora. I believe you collect plenty of telemetry and user usage. Is there any progress on this issue?

Re: iOS: Playback doesn't resume after phone call

AdamPandora — Tue, 24 Feb 2026 19:57:32 GMT

@JimJill Sorry for any trouble.

I definitely understand your frustration in regards to our request for additional information.

We definitely don’t want to put the burden on you — our goal is to partner with you to pinpoint what’s happening and move things forward as efficiently as possible. If you’re willing to share a bit more about your specific experience that would greatly help us escalate this appropriately.

Confirming your wife's Pandora account:

You mentioned this problem is present on your wife's account. To clarify, is your wife's Pandora account associated with this community profile? Also, is this a shared account that you also experience this issue with on your personal devices?

To confirm, tap on your avatar located at the top right corner of the screen, and select Pandora Account:

Playback does not resume after a call or voicemail ends:

When this issue occurs:

Is the app still open in the background where you're able to press play and resume music or do you need to close and relaunch the app to continue listening?
Are you listening to a station, album, playlist, or podcast?
Are you connected to Wi-Fi or cellular data? If using Wi-Fi, are you able to recover the listening session by toggling Wi-Fi off?
Does this happen with any bluetooth speaker? Including car stereo? Or a specific device?
Does this happen also when listening directly from the phone? (not through Bluetooth)
What is the length of the phone calls when this occurs?

Additionally, please provide both your iOS and Pandora app versions:

iOS version: (Settings > General > About > Version)
Pandora version: (Pandora > Profile tab > Settings gear & scroll to the bottom of the screen)

Thanks for your help!

Re: iOS: Playback doesn't resume after phone call

Hackora — Mon, 31 Aug 2026 20:56:03 GMT

This is a frustrating issue. I'm listening to Pandora on my iPhone 14 Pro (I pay for Pandora Plus). The phone rings. I ignore it. When the ringing stops, Pandora does not resume playing... All other music et. al. apps I use do this!
If I was just sitting on a couch it would be just annoying but when mountain biking this is a huge frustration. I can't just (and shouldn't have to) "pull over" on the single width trail, get my phone out of my pack and deal with this.

Today after I ignored a call, I listened to nothing for a long time 'til I was at a safe stopping point, pulled out my phone and got it working again. I shouldn't have to do this right?

Everything is latest (Pandora 2608.1, iOS 26.6.1, etc.). Please just try it yourself. Can you reproduce it? Please do that first. If you can reproduce it, you don't need to ask me the usual questions. If it works for you, sure send me the usual questions and I'll answer.

Re: iOS: Playback doesn't resume after phone call

MariaPandora — Tue, 01 Sep 2026 16:47:09 GMT

Hi @Hackora , welcome to the Pandora community.

Thanks for posting about this. I completely hear your frustration. You're correct, your Pandora should not be stopping, and specially when you’re out as getting Pandora to play again can completely ruin the flow of your ride.

It seems like this isn't generalized issue impacting all users on this version. Audio interruption bugs like this can be tied to specific device configurations, connected hardware, or how iOS handles background audio sessions during call overrides. So, getting a few extra details about your exact setup will help us pinpoint why iOS is preventing Pandora from reclaiming playback control on your phone. When you have a moment, could you share:

How are you listening during your rides?
- Are you using bluetooth earbuds, bone-conduction headphones, wired headphones, or a portable speaker?
- Does it also stop when listening straight out of the phone speakers or when connected to your car?
- Are you using mobile data or listening to your offline content?
When you take your phone out to fix it, what state is the app in? Is your music just paused or has the app completely crashed/closed
Are you also disconnected when you open a new app? Or just with incoming calls?
Are yoou listening to stations, to a playlist, to autoplay?

In the meantime, if you'd like you can try the steps described here to troubleshoot. This can clear cached data that may be blockong media playback from auto-resuming after an incoming call stops.

We want to get this sorted so you can get back to uninterrupted rides. Let us know what you find out!

Re: iOS: Playback doesn't resume after phone call

Hackora — Tue, 01 Sep 2026 20:00:19 GMT

1. I am using "SHOKZ OpenRun Bone Conduction Open-Ear Bluetooth Sport Headphones"

I don't know if it stops straight out of the phone speakers. I don't listen to Pandora that way.

I don't remember if this happens in the car. I'm not in my car very much - on the bike a lot more.

2. When the incoming call ringing ends and Pandora is clearly not going to start playing again, Pandora is still there and it looks like it should be playing (The play/pause symbol is the pause symbol).

3. I can't think of any time Pandora stopped playing other than when a phone call comes in.

4. I am listening to a station.

The troubleshooting steps says to restart the phone and to reinstall the app. My phone has been restarted a couple of times recently with no change to the Pandora behavior. Also, Pandora behaved this way before and after the latest update. I will uninstall and reinstall the app but I think I've already tried that. I'll do it again.