post Re: No sound on iPhone when outside my home. Please help. in iOS

No Sound on iPhone

SBK1983 — Thu, 14 May 2020 17:05:51 GMT

No sound on iPhone when outside my home. Please help.

Re: No sound on iPhone when outside my home. Please help.

AlyssaPandora — Thu, 14 May 2020 17:05:28 GMT

Hey there, @SBK1983. 👋

I moved your post over to the iOS space from the Other Devices board.

I’ve enabled a trace on your account to help us better understand what’s happening. For this trace to be useful, we’ll need you to run through our troubleshooting steps here.

Also, are you using WiFi or cellular?

Let me know whether the steps help with the sound. 🔊

Re: No Sound on iPhone

lindadoherty10 — Fri, 18 Jun 2021 16:39:52 GMT

No sound on my iPhone with Pandora

Re: No Sound on iPhone

AdamPandora — Fri, 18 Jun 2021 18:00:54 GMT

@lindadoherty10 I’ve enabled a trace on your account to help us better understand what’s happening. For this trace to be useful, we’ll need you to run through our troubleshooting steps here.

Also, are you using WiFi or cellular?

Let me know how it goes.

No music

Jacobcrane590 — Sun, 03 Apr 2022 02:17:35 GMT

Switched to a new phone has all my stations but no sound

Re: No music

AdamPandora — Mon, 04 Apr 2022 13:21:25 GMT

@Jacobcrane590 I’ve enabled a trace on your account to help us better understand what’s happening. For this trace to be useful, we’ll need you to run through our troubleshooting steps here.

Also, are you connected to any Bluetooth speakers/headphones when this happens?

Let me know how it goes.

Re: No music

Jacobcrane590 — Tue, 05 Apr 2022 02:31:22 GMT

It started working the day after I posted it. Don’t know if you guys fixed it on your end I didn’t change nothing on my end. Thanks for replying it’s working

Sent from my iPhone

Re: No music

AdamPandora — Tue, 05 Apr 2022 11:17:17 GMT

@Jacobcrane590 Glad to hear things are back up and running again.

If this continues to be an issue down the line, please make sure to reach back out to us and let us know.

Thanks for listening!