post Alarm Clock Issues in iOS

Alarm Clock Issues

carsean — Tue, 30 Jun 2020 15:01:47 GMT

i use pandora as my alarm clock and through out the night i keeps lighting up with photos of artist albums. how can i get this to stop

iphone xmax
verizon
2006.1
wifi and wireless charging

Re: Alarm Clock Issues

AlyssaPandora — Tue, 30 Jun 2020 15:06:48 GMT

Hey there, @carsean. 👋

Sorry to hear that you're having trouble with the alarm clock feature. I moved your post over to the iOS section of the community.

Are you using the sleep timer, or playing Pandora while this is happening?
Or, simply using the alarm clock feature?

In the meantime, a trace has been enabled on your Pandora account to help us better understand what’s happening. For this trace to be useful, we’ll need you to run through our troubleshooting steps here.

Let me know how it goes, and whether you still have trouble.

I look forward to hearing back! 🎧

Re: Alarm Clock Issues

carsean — Wed, 08 Jul 2020 11:41:51 GMT

Just the alarm clock feature and yes at least 3 times a night pandora lights up my phone with a picture of an artist i just tap down and it shuts off

Re: Alarm Clock Issues

AlyssaPandora — Wed, 08 Jul 2020 13:27:18 GMT

@carsean Thanks so much for clarifying.

Did you get a chance to run through the troubleshooting steps from my last message?

Let me know.