post iOS: Stations switch unprompted in iOS

iOS: Stations switch unprompted

Rhurley — Mon, 18 Nov 2024 16:11:34 GMT

I’ve been experiencing this same issue on my iPhone and it’s very frustrating.

Model: iPhone XS

Carrier: verizon

Version: iOS13.6

Pandora version: 2007.2

Happens when connected to WiFi.

Happens when connected to Bluetooth speakers and when played directly from phone.

I've noticed it often happens when I play a playlist and after a couple songs it switches back to the last station I listened to.

Moderator Edit: Edited title for clarity

Re: iOS: Stations switch unprompted

TannerPandora — Mon, 18 Nov 2024 16:12:19 GMT

Hi @Rhurley! Thanks for posting and sorry to hear this is happening.

I created a new post in the iOS board for this under iOS: Stations switch unprompted. This way if anyone else has a similar problem on their iOS device, they can post here as well.

Thanks for providing all that information, it's very helpful. I've created a report and passed this on to our engineers for further investigation.

Thanks again for posting to community!

My Pandora randomly switches stations

Masons0912 — Mon, 29 Mar 2021 18:36:03 GMT

I've noticed over the last few weeks/months that my app on my iPhone will occasionally switch to stations that I've never listened to without me doing anything, and it's quite annoying. I'm the only user on my account, so nobody is listening to stations other than me. Any comments would be appreciated!

Re: My Pandora randomly switches stations

AlyssaPandora — Tue, 30 Mar 2021 14:42:56 GMT

Hi, @Masons0912. 👋

Sorry to hear that you're having trouble with this.

I've enabled a trace on your Pandora account to better understand what's happening. In the meantime, I would recommend running through the standard troubleshooting steps here: iOS Troubleshooting

If you continue to have trouble, please provide the following details so I can report this on your behalf:

Device & Generation: (e.g. iPhone 5c, iPod 6th gen, iPad Air2, etc.)
Carrier:
iOS version: (Settings > General > About > Version)
Pandora version: (Pandora > Profile tab > Settings gear & scroll to the bottom of the screen)

Are you connected to Wi-Fi or cellular data when this is happening?

Are you connected to any Bluetooth devices?

I hope this helps. Let me know. 🎧