post Re: Sleep timer on Alexa in iOS

Sleep timer on Alexa

dmartinez66 — Wed, 12 Aug 2020 04:09:17 GMT

I created a “good night” routine where Alexa would play sleep Station radiofor 30 minutes. Something updated and now the timer part doesn’t work and Alexa just plays music all night. Any ideas? Also, The sleep timer setting on Pandora is a pain to get to.

Re: Sleep timer on Alexa

AlyssaPandora — Wed, 12 Aug 2020 16:51:01 GMT

Hi there, @dmartinez66. 👋

Based on your message, it sounds like you're using an Alexa sleep timer to turn off audio / dim the lights while you fall asleep after a set amount of time.

I checked in with our Device team about this issue. I reported this to our engineering team on your behalf. In the meantime, I would recommend reaching out to the Amazon support team for further help.

Feel free to post your update on this thread in case other listeners experience a similar issue.

Thanks so much for posting on the Pandora Community!

Re: Sleep timer on Alexa

DarnedOnions — Fri, 14 Aug 2020 04:50:35 GMT

I'm having the same issue with two. different Alexa routines. the timers never turn off. they used to work until a couple weeks ago.

Re: Sleep timer on Alexa

AlyssaPandora — Fri, 14 Aug 2020 16:39:49 GMT

Hey, @DarnedOnions. 👋

Nice to see you around the community!

Sorry to hear that you're also experiencing this. I've shared your info with our engineering team as well. In the meantime, please check out my post about this here.

Please keep us updated on your progress. 🎧

Re: Sleep timer on Alexa

stringos — Thu, 10 Sep 2020 15:41:43 GMT

I want to report the same problem. Worked fine for years and then stopped working about a month ago. Now it plays all night even though duration timer is set for 1 hour.

Re: Sleep timer on Alexa

AlyssaPandora — Thu, 10 Sep 2020 17:11:07 GMT

Hey there, @stringos. 👋

Thanks so much for reporting this. I understand how frustrating this can be.

At this time, I would recommend reaching out to the Amazon Support team for more help with the Alexa sleep timer. If you receive any updates from them, feel free to share so that other community members can see it too.

In the meantime, I've shared your feedback with our engineers.

Hope to see you around the community more often! 🎧

Re: Sleep timer on Alexa

Jfink16 — Tue, 27 Oct 2020 04:08:32 GMT

I'm having the same issue. Is there still no solve?

Re: Sleep timer on Alexa

AlyssaPandora — Tue, 27 Oct 2020 12:34:58 GMT

Hey there, @Jfink16. 👋

Sorry to hear that you're experiencing this as well.

Please check out the accepted solution for this thread here.

The sleep timer routine is specific to Alexa devices so you'll need to contact Amazon Support for further assistance. Let us know if there are any updates so that we can share with other listeners that may experience similar issues.

Thanks so much for posting on the Pandora Community!

Re: Sleep timer on Alexa

ImpetuousRacer — Wed, 14 Apr 2021 10:34:38 GMT

Same issue here. Setting routine in Alexa with Amazon Music and timer and it stops after time set.

Same exact routine using Pandora instead and music plays all night instead of stopping.