post Re: Can't select other stations in iOS

Error Message: "Modes cannot be changed when casting to this device."

Brian4 — Sun, 03 Jan 2021 15:29:49 GMT

On the Now Playing screen, when I tap the My Stations button, I get this message across the top: "Modes cannot be changed when casting to this device." I'm not trying to change any modes, I just want to select a different station. What does "this device" refer to? I had previously cast Pandora to Sonos, but I've used the cast button to disconnect from Sonos and still have this problem.

Moderator Edit: Edited title for clarity

Re: Can't select other stations

AdamPandora — Sun, 03 Jan 2021 15:29:16 GMT

@Brian4 Would it be possible to send us a screenshot of the error message you are seeing?

Thanks for working with us on this. 🤝

Re: Can't select other stations

Brian4 — Sun, 10 Jan 2021 18:53:36 GMT

Top screen shot is normal display showing the My Station button. Bottom screen shows error msg (in white background) that pops up and covers top of screen when I push My Station. After about 5 seconds that msg goes away.

Re: Can't select other stations

AlyssaPandora — Mon, 11 Jan 2021 18:58:27 GMT

@Brian4 Thanks so much for the helpful screenshot. This is the first time I've seen that error message pop up. We appreciate you taking the time to let us know about this.

I've enabled a trace on your Pandora account.

Could you try uninstalling / reinstalling using these steps to see if is helps with that error message?

Let me know how it goes. 🎧