iOS: Top Artists Under Profile Are Incorrect

MHatter469 — Mon, 26 Jul 2021 18:58:53 GMT

Any word on this? My top artists is filled with many artists I have never heard or listened to before. And then there are artists that are occasionally listened, but certainly not most popular or favourites.

mod edit: changed title for clarity

Re: iOS: Top Artists Under Profile Are Incorrect

AlyssaPandora — Mon, 26 Jul 2021 19:37:35 GMT

Hi there, @MHatter469. 👋

Thanks so much for posting about this. I moved your post over to the iOS board to keep the community space organized.

Could you share an example of an artist that shouldn't be in your top artist list on your profile?

Is it possible that someone else could be listening to your account on a shared device?

Are you able to send over a screenshot of what you're seeing in your profile?

To take a screenshot on an iPhone 8 (or earlier) or an iPad or iPod touch: Press and hold the lock button (the button on the top right side) and the home button (the circular button on the bottom of your device) at the same time.
To take a screenshot on an iPhone X or later: Press and hold the lock button (the button on the right side) and the volume up button (on the left side) at the same time.
In iOS 13, a thumbnail of your screenshot appears in the lower-left corner of your device. Tap the thumbnail to add drawings and text with Markup, or swipe left on the thumbnail to dismiss it.
To find the screenshot you just took, go to Photos > Albums and tap Screenshots. Send this photo as an attachment to your response.

Let me know, and I can follow up with you. 🎧

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iOS: Top Artists Under Profile Are Incorrect

Re: iOS: Top Artists Under Profile Are Incorrect