iOS: Custom Shuffle Doesn't Save

chris_cag — Thu, 12 Aug 2021 15:44:20 GMT

Not just android. I have had same problem on iphone / ipad for past 1-2 months. Tried to delete the app and reload to no avail. Shuffle will randomly remember some of my shuffle changes. but i usually have to go in 4-5x to get my changes to stick.

Re: iOS: Custom Shuffle Doesn't Save

AlyssaPandora — Thu, 12 Aug 2021 15:46:40 GMT

Hi there, @chris_cag. 👋

I moved your post over to a separate thread in the iOS section of the Pandora Community.

Based on your message, it sounds like you've tried out the standard troubleshooting steps here: iOS Troubleshooting

I would like to report this issue to our engineers. Could you tell me more about your device?

Device & Generation: (e.g. iPhone X, iPad Air (3rd gen), etc.)
Carrier:
iOS version: (Settings > General > About > Version)
Pandora version: (Pandora > Profile tab > Settings gear & scroll to the bottom of the screen)
Are you connected to Wi-Fi or cellular data when this is happening?
Have you identified any other patterns or notable information?
Do any error messages pop up when attempting to save your Shuffle selection? If so, what exactly does it say?

Thanks for your help with this. 🎧

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iOS: Custom Shuffle Doesn't Save

Re: iOS: Custom Shuffle Doesn't Save