post Re: Pause or stop in iOS

iOS: Pause Button is Missing

GTS1 — Thu, 19 Aug 2021 18:27:39 GMT

Where did my pause/stop button go? I’ve been using it to stop playing and now today it’s gone....

Moderator Edit: Edited title for clarity

Re: Pause or stop

AdamPandora — Sun, 09 Aug 2020 15:22:15 GMT

@GTS1 The Pause/Play button should still show in the now playing screen.

Can you please do me a favor and send me a screenshot of what you are seeing?

Thanks for working with me on this. 🤝

Re: Pause or stop

msjohnson — Thu, 19 Aug 2021 17:06:32 GMT

This feature is now missing from my now playing

Re: Pause button is missing

AlyssaPandora — Thu, 19 Aug 2021 18:24:11 GMT

Hey there, @msjohnson. 👋

I’ve enabled a trace on your Pandora account to help us better understand what’s happening. For this trace to be useful, we’ll need you to run through our troubleshooting steps here: iOS Troubleshooting

If you continue to have trouble with this after troubleshooting, could you tell me more about your device?

Device & Generation: (e.g. iPhone X, iPad Air (3rd gen), etc.)
Carrier:
iOS version: (Settings > General > About > Version)
Pandora version: (Pandora > Profile tab > Settings gear & scroll to the bottom of the screen)
Are you connected to Wi-Fi or cellular data when this is happening?

Let me know how it goes. 🎧