post Re: App says there is an error, try back later in iOS

iOS: "There is an error, try back later."

Pausing — Tue, 31 Aug 2021 14:06:08 GMT

The pandora app says “buffering”, “paused”, or “ error, try back later”. Cant play through an entire song without an error message

mod edit: changed title for clarity

Re: App says there is an error, try back later

AlyssaPandora — Tue, 31 Aug 2021 12:35:23 GMT

Hi there, @Pausing. 👋

Sorry to hear that you're having trouble listening to the Pandora app.

Have you tried running through these steps yet? If not, I would recommend trying them out to see if they help with the issue your experiencing: iOS Troubleshooting

Let me know how it goes. 🎧

Re: App says there is an error, try back later

Pausing — Tue, 31 Aug 2021 13:58:09 GMT

I have tried all the suggestions several times. What’s next.

Re: iOS: "There is an error, try back later."

AlyssaPandora — Tue, 31 Aug 2021 14:27:35 GMT

@Pausing Is it possible to send over a screenshot of what you're seeing when that error message pops up? I'd like to share this with our engineering team.

Could you also tell me more about your device?

Device & Generation: (e.g. iPhone X, iPad Air (3rd gen), etc.)
Carrier:
iOS version: (Settings > General > About > Version)
Pandora version: (Pandora > Profile tab > Settings gear & scroll to the bottom of the screen)
Are you connected to Wi-Fi or cellular data when this is happening?

Thanks so much for your help with this. 🎧