post Re: Certain songs won’t play. in iOS

iOS: Songs Unavailable / Radio Only

babycalesl0l — Fri, 24 Jun 2022 19:55:54 GMT

I have premium and there are certain songs that not marked as “unavailable” or “radio only” but when I go to play said songs it will just immediately jump to the next song even when on offline mode. Any reason why?

mod edit: changed title for clarity

Re: Certain songs won’t play.

AlyssaPandora — Fri, 24 Jun 2022 19:55:28 GMT

Hey there, @babycalesl0l. 👋

Nice to see you around the community space.

Although the majority of the songs in our collection will be eligible to be played without restrictions, you may encounter a portion of songs that are unavailable or labeled "Radio Only" due to our current licensing restrictions. In the meantime, you can create a station that will play similar songs and artists, based on an artist or a particular song.

We are continuously working on increasing the amount of songs which can be played on stations, on-demand, or offline. Our intention is to provide enough music you enjoy to avoid any inconvenience around this.

I hope this information helps clarify a bit. 🎧

Re: Certain songs won’t play.

babycalesl0l — Sat, 25 Jun 2022 11:31:12 GMT

What if the song isn’t labeled as anything? Just looks like a regular song. this one in particular. There’s others, but this one is on the top of that particular playlist

https://imgur.com/a/WidIoLK

this is the song I’m referring to

Re: Certain songs won’t play.

AdamPandora — Sat, 25 Jun 2022 11:32:43 GMT

@babycalesl0l You should be able to play the track you provided in the screenshot you sent.

I recommend running through the following troubleshooting steps: Troubleshooting for iOS Devices

Let me know how it goes.